Kiara Robinson
Baton Rouge,LA
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Constituent Relations Representative/Assistant to Chief of Staff
East Baton Rouge Parish Mayor’s Office
Baton Rouge
2022.04 - Current
- Works directly with constituents and community leaders to deliver responsive and timely support and resolution
- Plans and executes community events including virtual town halls, listening sessions and mutual aid events
- Oversee and participate in the resolution of inquiries and complaints from the public and other organization
- Works closely with the Parish Attorney and the State Legislature regarding proposed legislation impacting and relating to city government; researches data, detailing effects of legislation on City-Parish governmental operations
- Makes recommendations regarding release of sensitive material and issues to the public; maintains the highest degree of confidentiality
- Screens and refers cases, when appropriate to other agencies
- Logs in all incoming and outgoing mail and incoming telephone calls related to casework; answers inquiries, orally and in writing, relative to general City-Parish policies and procedures
- Coordinates special projects for the Mayor-President and Chief of Staff
- Manage Mayor’s Youth Workforce Experience Program and students
- Assist service providers with Vendor Registration
- Compile contracts for service providers (ARPA – Grant Funded)
- Complete travel plans and agendas for Chief of Staff
- Complete expenditure forms and travel reimbursement documents
- Coordinate and schedule meetings on behalf of the Chief of Staff
- Compile Proclamations, Certificates and Keys to the City
- Other duties as assigned by the Mayor-President.
Operations and Enrollment Coordinator
Louisiana State University’s - College of Human Sciences & Education
2021.10 - 2022.03
- Serves as executive administrative support to all executives within the department
- Manage and track open enrollment and re-enrollment of all students
- Collaborate with Associate Directors to make decisions for open enrollment
- Manage new applications and waitlist bi-weekly
- Manage & orient new student workers
- Manage and maintain student and visitor information systems (i.e
- ProCare, ProCare Connect, Workday)
- Maintain student records for DOE, DCF, NAEYC & LSU requirements with high confidentiality
- Maintain monthly attendance reports for staff and process payroll
- Maintain and update ECELP parent/student handbook and other relevant policies/procedures manuals
- Manage and oversee yearly/monthly calendars and assist with communication to families
- Responsible for all maintenance and service request; acting Building Coordinator
- Serves as the primary procurement and accounting agent for ECELP, included but not limited to contracts, promotional orders, monthly materials in accordance with CHSE Office of Financial Services and the university's Office of Accounting Services and Procurement
- Monitors end of year purchases of supplies and equipment to ensure delivery and billing
- And all other duties assigned.
Administrative Assistant 4
Office of State Procurement
- 2021.06
- Draft correspondence, reports and other documents; proofs/edits documents for accuracy, content and format
- Prepares periodic and special reports; compiles information and maintains department reference information on Excel Spreadsheets
- Organizes inventorying, cataloging, retention, and retrieval of department documents supplies, vendor help desk
- Assists in the coordination of department staff services, such as personnel, purchasing, store keeping, public relations, and office management
- Conducts administrative research and long-range planning studies on special management activities for Professional Contracts Team
- Perform administrative clerical support such as; maintaining files and central records, printing, warehousing
- Maintain payroll and timekeeping information by collecting and entering data and codes for RFP team
- Serves as primary payroll personnel for RFP Team
- Schedule Meetings in Outlook for Executives
- Record & update Materials Master for all state agencies
- Administer and assist with public bid opening & bid tabbing duties for public bid opening process
- Assist vendors with Vendor Portal and all other Procurement (general) issues and information
- Effectively train lower level employees
- May serve as back-up for experienced level professionals and perform other duties as assigned.
Administrative Coordinator 2
Office of State Procurement
2018.09 - 2019.10
- Serves as receptionist to entire department
- Process routine paperwork and enters data in database or departmental log
- Prepares, Indexes and scans documents into imaging systems
- Received, stored and distributed supplies
- Collects and prepares for processing time and attendance sheets
- Services as clerical assistant to executive O, which includes appointment scheduling, preparing and issuing directives on their behalf, and relieving the manager of administrative matters
- Performed related duties as assigned.
Scheduling Coordinator
St. James Place
2016.04 - 2018.04
- Generate and manage calendar/schedules for all employees and residents
- Schedule and manage doctors’ appointments for residents
- Manage and maintain employee’s trainings weekly, quarterly and annually
- Created client reports based on their services and implemented policies and procedures with the Director based on the need
- Process employee time-off requests
- Collected and logged LTC client’s timesheets and employee mileage for payment and insurance purposes
- Proactively corresponded to clients and employees via email, letter mail, fax and phone in regards to inquiries and special needs
- Assisted with payroll & budget preparation and monitoring for the department
- Organized and prepared departments festivities, such as reward breakfasts, parades, etc
- Performed all office clerical duties such as filing, faxing, scanning, and recording
- Schedules interviews, accepts and screens applications and verifies eligibility for selected applicants
- Assisted Care Manager and Director with client cases and files and other duties as needed.
Education
MPA, Government and Business -
Liberty University
2024-12
BS in Social Science -
Louisiana State University-Alexandria
12.2021
AS in Liberal Arts & Humanities -
Baton Rouge Community College
12.2019
Skills
- Strong interpersonal, listening, verbal and written communication skills
- Great analytical and problem-solving skills with special attention to detail
- Effective organizational and coordinating skills
- Proficient computer literacy skills including; MS Office, Excel, Access, and Outlook Programs
- Excellent Clerical Support; Data Entry (filing, faxing, scanning, etc.)
- Expert in public relations/customer service for maintaining effective working relationships with individual and special groups while maintaining confidentiality
- Knowledge of Purchasing practices and procedures
- Ability to work proactively and efficiently-individually with minimum supervision while utilizing ethical discretion
- Strong research skills, conducting literature reviews, designing experiments and collecting analyzing data.
References
Will be furnished upon request.
Affiliations
- Omega Nu Lambda National Honors Society
References
References available upon request.
Timeline
Constituent Relations Representative/Assistant to Chief of Staff
East Baton Rouge Parish Mayor’s Office
2022.04 - Current
Operations and Enrollment Coordinator
Louisiana State University’s - College of Human Sciences & Education
2021.10 - 2022.03
Administrative Coordinator 2
Office of State Procurement
2018.09 - 2019.10
Scheduling Coordinator
St. James Place
2016.04 - 2018.04
Administrative Assistant 4
Office of State Procurement
- 2021.06
MPA, Government and Business -
Liberty University
BS in Social Science -
Louisiana State University-Alexandria
AS in Liberal Arts & Humanities -
Baton Rouge Community College
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