Kiara Sanders
Riverview,US
Summary
Skillful and precise in performing venpunctures and capillary punctures, collecting, preparing and storing blood samples; and verifying medical records. Energetic and friendly receptionist with experience providing administrative support and customer service to clients and internal staff. Highly-skilled phlebotomist with 2- years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biomat Plasma Center
Savannah, GA
10.2023 - 04.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Patient Care Tech / Receptionist / Phlebotomist
Memorial Health University Medical Center
Savannah, GA
04.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
Personal Shopper
Walmart
01.2023 - 04.2023
- Shopping for orders that was placed online in a quickly, timing manner
- Bag each item put it in the desired tote location, scan tote
- Once done with the order, we will walk to the back, stage them and dispense them to the customers once they have arrived to the store.
Fulfillment
Macys
03.2022 - 02.2023
- The process of ensuring that all the necessary steps are taken in order to deliver the goods to the customer
- This includes packaging and labeling, and arranging for a carrier to deliver the goods
- It also involves providing customer service tracking orders and managing returns.
Phlebotomist
OneBlood
03.2022 - 08.2022
- Verifies patient identification and explains sampling procedures to patients
- Obtains blood specimens by performing venipunctures and finger sticks
- Maintains specimen integrity by using aseptic technique, following department procedures, and observing isolation procedures.
Customer Service Rep
Maximus
11.2021 - 03.2022
- Responsible for answering inquiries from Marketplace/Medicare individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace/Medicare.
CNA
Right At Home
04.2021 - 09.2021
- Delivers direct care to patients (bathing, toileting, feeding, and grooming) as directed by the RN or LPN in charge
- Always maintains patient comfort and safety.
Education
BLS -
CNA Traing & Testing Center
Brandon, Florida12.2020
Phlebotomy Technician -
CNA Training & Testing Center
Brandon, Florida12.2020
High School Diploma -
Pinellas Park High School
Largo, Florida05.2020
Skills
- Vital Signs Collect
- Blood sugar Monitor
- CPR Certified
- Patient Care Quality
- Willingness to learn
- Organization Skills
- RoomCleaning/Restock
- Good Communication
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- HIPAA
- Data Entry
- Patient preparation
- Phlebotomy Technician (PT)
- Certified in CPR/AED
- Customer Service
- Office Administration
- Computer Skills
- Organization skills
- Time Management
- Telephone skills
Certification
Phlebotomy Certificate
Timeline
Phlebotomist
Biomat Plasma Center
10.2023 - 04.2024
Patient Care Tech / Receptionist / Phlebotomist
Memorial Health University Medical Center
04.2023 - 09.2023
Personal Shopper
Walmart
01.2023 - 04.2023
Fulfillment
Macys
03.2022 - 02.2023
Phlebotomist
OneBlood
03.2022 - 08.2022
Customer Service Rep
Maximus
11.2021 - 03.2022
CNA
Right At Home
04.2021 - 09.2021
BLS -
CNA Traing & Testing Center
Phlebotomy Technician -
CNA Training & Testing Center
High School Diploma -
Pinellas Park High School