Kiara Schaffer
Tobyhanna,PA
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals I’m Detail-oriented and a team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Merchandise Manager
Ulta Beauty
Middletown, NY
02.2023 - Current
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Reviewed customer feedback to identify trends and improve product selection.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maintained updated product knowledge to successfully educate and advise customers.
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
- Drove revenue growth by implementing targeted promotional campaigns aligned with market demands.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
- Implemented innovative merchandising strategies that resulted in improved store layout and increased customer satisfaction.
- Analyzed sales data to identify trends, gauge product performance, and inform future purchasing decisions.
- Revamped pricing strategy based on comprehensive competitive analysis leading to higher margins without sacrificing sales volume.
Prestige Beauty Advisor
ULTA Beauty
01.2020 - Current
- Exceeding and maintaining monthly goals for selling skincare services and products, while increasing the percentage of skin care products by 25%.
Makeup Artist
Freelance
01.2019 - Current
- Completed seasonal freelance work as a makeup artist for weddings, proms, and other formal occasions
- Ensuring that services were completed on-time and to client's satisfaction.
Clinique Counter Manager
Clinique
Middletown, NY
09.2022 - 02.2023
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Organized sale events and created eye-catching product displays to attract customers to the Clinique counter.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Achieved sales goals through effective communication and demonstration of products.
Lead Sales Associate
Childrens Place
01.2017 - 01.2020
- Customer Service
- Tasked with leading a team of workers, to ensure a quality experience.
Education
Esthetician License -
Orange Ulster Boces
01.2019
High School Diploma -
Middletown High School
01.2019
Skills
- Waxing and Hair Removal
- Anti-Aging Procedures
- 5 Years Customer Service
- Makeup Application
- Facials
- Light Therapy Facials
- High Frequency Facials
- Inventory Management
- Merchandise presentation
- Merchandise Allocation
- Retail display setup
- Sales Analysis
- Seasonal Planning
- Shipment Processing
- Omni-channel retailing
- Stockroom Organization
- Product pricing
- Competitor Analysis
- Markdown Optimization
- Product Assortment Planning
- Maintaining stock levels
- Store layout optimization
- Stock management
- Pricing strategy
- Promotional planning
- Team Leadership
- Customer Service
- Staff Training
- Attention to Detail
- Relationship Building
- Pricing Updates
- Strategic Planning
- Purchase Orders
- Document Preparation
- Basic Mathematics
- Reporting knowledge
- Resourcefulness
- Profit and loss understanding
License
New York, 2019- Present, Esthetician License - Esthetics
Timeline
Merchandise Manager
Ulta Beauty
02.2023 - Current
Clinique Counter Manager
Clinique
09.2022 - 02.2023
Prestige Beauty Advisor
ULTA Beauty
01.2020 - Current
Makeup Artist
Freelance
01.2019 - Current
Lead Sales Associate
Childrens Place
01.2017 - 01.2020
Esthetician License -
Orange Ulster Boces
High School Diploma -
Middletown High School