Kiara Shannon
Chicago,IL
Summary
Detail-oriented and adaptable professional with proficiency in office operations, data entry, and customer communication. Experienced in handling inbound and outbound inquiries, resolving product and service issues, and supporting accurate, efficient daily operations. Skilled at working under pressure, interpreting policies, and delivering consistent results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Catering Assistant
Catering Services
Champaign, IL
08.2024 - 12.2024
- Provided exceptional customer service by assisting with food selections, addressing dietary needs, and ensuring a positive dining experience.
- Managed orders and transactions efficiently.
- Maintained records of inventory, supplies, and equipment to ensure smooth daily operations and event readiness.
- Maintained a clean, organized, efficient work area, and supported back-end operations.
Seasonal Retail Sales Associate
Nike
Chicago, IL
05.2024 - 08.2024
- Provided knowledgeable customer support on products, sizing, and store policies.
- Handled transactions and returns accurately using POS systems.
- Maintained stock levels and merchandise displays, contributing to sales performance.
- Collaborated with team members to exceed sales goals in a fast-paced environment.
Seasonal Recreational Leader
Chicago Park District
Chicago, IL
05.2023 - 08.2023
- Supervised youth groups, and led recreational and mindfulness activities.
- Managed scheduling and logistics for weekly events and group sessions.
- Communicated clearly with children and parents, resolving conflicts, and ensuring safety.
- Provided support and guidance to foster an inclusive, engaging environment.
Seasonal Photographer Apprentice
Depaul University
Chicago, IL
05.2021 - 08.2021
- Display creative imagination through photos.
- Edited and retouched images using Adobe Photoshop, and organized digital files.
- Entered customer data, and tracked orders using internal systems.
- Assisted with printing, packaging, and delivering orders to meet client expectations.
- Provided excellent customer service during high-traffic sessions, resolving inquiries promptly.
Education
Bachelor of Science - Sustainable Design
University of Illinois At Urbana-Champaign
Champaign, IL05-2027
Skills
- Effective Verbal & Written Communication
- Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook
- Data Entry & File Organization
- Foundational Knowledge of User Experience Design
- Adaptability & Time Management
- Critical Thinking & Attention to Detail
- Customer Service
- Conflict Resolution & Problem solving
- Team Collaboration & Leadership
Accomplishments
- Youth Advisor for Alliance of Local Service Organization
Timeline
Catering Assistant
Catering Services
08.2024 - 12.2024
Seasonal Retail Sales Associate
Nike
05.2024 - 08.2024
Seasonal Recreational Leader
Chicago Park District
05.2023 - 08.2023
Seasonal Photographer Apprentice
Depaul University
05.2021 - 08.2021
Bachelor of Science - Sustainable Design
University of Illinois At Urbana-Champaign
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