Kiara Shepherd

Cashier/crew Member

Dairy Queen

09.2023 - 05.2024

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Trained new team members on procedures, customer service, and sales techniques.