Kiara Smith
Jenison,MI
Summary
Detail-oriented professional with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Michigan State University
03.2025 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Server/Food Runner/Table Busser/To-Go Specialist
Cracker Barrel Old Country Store
11.2022 - Current
- Delivered exceptional customer service by promptly greeting guests, taking accurate orders, and ensuring a positive dining experience.
- Managed high-volume food service areas by efficiently running food from the kitchen to tables and coordinating timing with kitchen staff.
- Maintained cleanliness and organization by promptly bussing tables and adhering to health and safety standards.
Cleaner
Molly Maid
06.2024 - 08.2024
- Provided professional cleaning services for residential clients, ensuring all areas met or exceeded company and client standards.
- Performed detailed cleaning tasks, including dusting, vacuuming, mopping, sanitizing bathrooms and kitchens, and tidying living spaces.
- Used company-provided cleaning supplies and equipment efficiently, ensuring safety and compliance with company policies.
Carryout Specialist
Peppino's Pizzeria & Sports Grille
08.2022 - 11.2022
- Provided exceptional customer service by greeting customers, taking accurate carryout orders, and addressing special requests.
- Ensured the accuracy of orders by double-checking items and packaging for quality and completeness before handing them off to customers.
- Resolved customer concerns or issues promptly and professionally, ensuring satisfaction with their experience.
Crew Member
Culver's
01.2022 - 06.2022
- Managed transactions accurately using POS systems, handling cash, credit, and mobile payments.
- Operated kitchen equipment safely and efficiently while maintaining cleanliness and food safety protocols.
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
- Operated headset communication systems to efficiently manage drive-thru orders, ensuring accuracy and prompt service.
Education
High School Diploma -
Hudsonville High School
Hudsonville, MI05-2024
Nursing
Michigan State University
East Lansing, MI05-2028
Spanish
Michigan State University
East Lansing, MI05-2028
Skills
- Exceptional customer service
- Food service
- Restaurant experience
- Communication skills
- Teamwork
- Cleaning Experience
- Team member support
- Multitasking and organization
- Guest engagement
- POS operation
Timeline
Retail Assistant
Michigan State University
03.2025 - Current
Cleaner
Molly Maid
06.2024 - 08.2024
Server/Food Runner/Table Busser/To-Go Specialist
Cracker Barrel Old Country Store
11.2022 - Current
Carryout Specialist
Peppino's Pizzeria & Sports Grille
08.2022 - 11.2022
Crew Member
Culver's
01.2022 - 06.2022
High School Diploma -
Hudsonville High School
Nursing
Michigan State University
Spanish
Michigan State University
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