Open To Work
Kiara Stocks
Acworth,GA
Summary
Dynamic and detail-oriented Medical Assistant Intern at West Atlanta Primary Care, skilled in HIPAA compliance and electronic health records management. Proven ability to enhance patient care through effective communication and teamwork, while ensuring safety and accuracy in clinical tasks. Certified in CPR/AED, with a strong commitment to compassionate service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
West Atlanta Primary Care
01.2026 - Current
- Assist with patient intake, ensuring 100% accurate and timely data entry into EMR (eClinical Works).
- Execute updates and verifications of health insurance details for patients via Avality.
- Perform basic clinical tasks, including taking vital signs, administering vaccinations and exam room preparation.
- Coordinate with healthcare and administrative teams to foster an engaging and caring environment.
- Ensure confidentiality of patient data by strictly following HIPAA guidelines.
Lead Front Desk Receptionist (Short Term Project)
Town Center Nissan
06.2025 - 10.2025
- Greeted and assisted customers, ensuring positive first impressions and exceptional service experiences.
- Managed multi-line phone system, directing 40 plus calls efficiently to appropriate departments.
- Scheduled appointments and coordinated vehicle show room requests to optimize workflow.
- Maintained front desk organization, including inventory of promotional materials and office supplies.
- Onboarded and educated new reception staff to ensure adherence to procedures and customer service standards.
Bodily Injury Claims Adjuster
Progressive Insurance Claims
08.2023 - 07.2025
- Gathered crucial evidence, including medical records, police reports, and witness statements, to accurately assess liability.
- Promoted knowledge sharing and teamwork by aiding in the resolution of difficult coverage and negotiation matters.
- Regularly achieved and exceeded targets for claims processing efficiency and service excellence.
- Collaborated with medical professionals to obtain necessary documentation for claim resolution.
Claims Adjuster
Progressive Insurance Claims
09.2021 - 08.2023
- Handled over 20 calls daily while managing existing claims.
- Analyzed damage reports and inspection findings to assess claim validity.
- Collaborated with clients and providers to gather necessary documentation for claims processing, liability, and policy provisions.
- Supported clients by negotiating fair settlements through total loss and repair procedures.
Education
High School Diploma -
Certificate - Certified Clinical Medical Assistant
10.2025
Skills
Medical terminology
Certification
- CCMA - Certified Clinical Medical Assistant (NHA)
- CPR/AED/ BLS Instructor, American Heart Association
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipLocation Preference
On-SiteRemoteHybridTimeline
Medical Assistant Intern - West Atlanta Primary Care
01.2026 - Current
Lead Front Desk Receptionist (Short Term Project) - Town Center Nissan
06.2025 - 10.2025
Bodily Injury Claims Adjuster - Progressive Insurance Claims
08.2023 - 07.2025
Claims Adjuster - Progressive Insurance Claims
09.2021 - 08.2023
Marietta High School - High School Diploma,
Emory University - Certificate, Certified Clinical Medical Assistant