Senior Community Assistant American Campus Communities Austin
06.2022 - Current
Acted as a primary point of contact for residents, addressing and resolving issues promptly and effectively Demonstrated strong interpersonal skills in managing resident concerns and fostering a positive living environment Served as the first point of contact for Community Assistants (CA), providing guidance and solutions to challenges they encountered Played a key role in scheduling and coordinating the CA staff, ensuring optimal coverage and efficient utilization of resources Assisted with the leasing process, providing information to prospective tenants and facilitating tours of the property Mediated and facilitated discussions to find amicable solutions between roommate conflicts, contributing to a harmonious community atmosphere. Show Description