Kiara Torres
Melbourne ,FL
Summary
Experienced multitasking professional with a strong background in front desk operations and executive-level administrative management. Possessing expertise in financial, business, and operational leadership, successfully implementing multidisciplinary strategies to improve policies, procedures, and processes. These initiatives have effectively minimized labor, increased productivity, and maintained high-quality standards across all areas of administrative support.
Overview
9
9
years of professional experience
Work History
Project Coordinator
USSI Global
10.2020 - 07.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained database and spreadsheets with accurate inventory and status.
- Responded to requests for information on materials to inquiring parties.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Executive Assistant
Ubella Waxing Studio
08.2019 - 07.2020
- Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Input customer data using microsoft and excel software and made immediate updates to reflect room changes.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Cashier
OTG
06.2018 - 11.2019
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Helped customers find specific products, answered questions and offered advice.
Server
Sonny's Real Pit Bar BQ
11.2017 - 07.2018
- Operated POS terminals to input orders, split bills and calculate totals.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Store Associate
Todo Differente
05.2015 - 10.2015
- Assisted average of 40 customers per day in finding or selecting items.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Education
High School Diploma -
El Redentor
Orlando, FL4 2015
Skills
- Event coordination
- File and data retrieval systems
- CRM and office management software
- Report writing
- Scheduling and calendar management
- Data entry
- Communications
- MS Office
- Organization
- Customer service
- Accounts payable and receivable
- Project Coordination
- Detail Oriented
- Time Management
- Customer Service
Additional Information
References
- Jimmy Quirola (407)616-3886
- Dallas Biggs (407)432-8624
- Sandra Valle (407)758-0685
Timeline
Project Coordinator
USSI Global
10.2020 - 07.2024
Executive Assistant
Ubella Waxing Studio
08.2019 - 07.2020
Cashier
OTG
06.2018 - 11.2019
Server
Sonny's Real Pit Bar BQ
11.2017 - 07.2018
Store Associate
Todo Differente
05.2015 - 10.2015
High School Diploma -
El Redentor
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