Kiara Trigg
Parrish,FL
Summary
Proven track record in enhancing packaging quality and customer satisfaction at VA-Consolidated Mail Outpatient, showcasing exceptional communication and quality control skills. Achieved production targets and reduced fulfillment errors, demonstrating critical thinking and a commitment to excellence. Excelled in fast-paced environments, always prioritizing safety and efficiency.
Overview
9
9
years of professional experience
Work History
Shipper/Packer Associate
VA- Consolidated Mail Outpatient
06.2024 - 01.2025
- Assisted with quality and production process improvements to support new packaging initiatives.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
Order Selector
McLane Company
11.2017 - 04.2024
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Excellent communication skills, both verbal and written.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Followed procedures at all times for personal and team safety.
- Pulled orders quickly to maintain demanding productivity goals.
Customer Service Cashier
Home Depot
02.2016 - 11.2017
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
High School Diploma -
Manchester Memorial High School
Manchester, NH06-2017
Skills
- Quality Control
- Customer Service
- Critical Thinking
- Communication
Timeline
Shipper/Packer Associate
VA- Consolidated Mail Outpatient
06.2024 - 01.2025
Order Selector
McLane Company
11.2017 - 04.2024
Customer Service Cashier
Home Depot
02.2016 - 11.2017
High School Diploma -
Manchester Memorial High School
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