Kiara Villatoro
Waterbury
Summary
A motivated and responsible student, with excellent technical abilities. Has experience in customer service, leadership, multitasking, cleaning, and time management. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new challenges to best enhance the workplace. With a dedicated attitude, I am willing to learn quickly in new environments.
Overview
3
3
years of professional experience
Work History
Dunkin Crew Member
Dunkin' Donuts
Waterbury, CT
11.2025 - Current
- Prepared and served high-quality beverages and food items to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new crew members on operational procedures and customer service standards.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Aquatics Attendant
Lake Compounce
Bristol, Connecticut
06.2025 - 09.2025
- Seasonal Position
- Enforced all safety regulations and posted rules for patrons.
- Prepared detailed incident reports following accidents or other incidents.
- Performed regular cleaning and maintenance of pool equipment.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Responded to customer inquiries regarding available services, ticket prices, hours of operation.
- Provided assistance with setting up chairs, umbrellas, and tables for guests' convenience.
- Tended to guests with their questions and needs.
Lifeguard
Lake Compounce
Bristol, Connecticut
06.2024 - 09.2024
- Seasonal Position.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Responded quickly to medical emergencies in the pool area.
- Enforced all safety regulations and posted rules for guests.
- Prepared detailed incident reports following accidents or other incidents.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Tended to guests with their questions and needs.
Aquatics Attendant
Lake Compounce
Bristol, Connecticut
05.2023 - 09.2023
- Seasonal Position
- Enforced all safety regulations and posted rules for guests.
- Prepared detailed incident reports following accidents or other incidents.
- Performed regular cleaning and maintenance of pool equipment.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Responded to customer inquiries regarding available services, ticket prices, hours of operation.
- Provided assistance with setting up chairs, umbrellas, tables. for guests' convenience.
Education
High School Diploma -
Waterbury Arts Magnet School
Waterbury, CT06.2025
Skills
- Safety regulation enforcement
- Customer service
- Communication skills
- Problem resolution
- Attention to detail
- Bilingual
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
Accomplishments
- Seal of Biliteracy recipient for Spanish
- National Dance Honor Society Member
- High School Class Secretary - 2 years of book keeping and note taking, organizing various school activities
Affiliations
- Dancer - 5 years
- Musical Theater background
- High School Volleyball Player - All 4 years, Junior Varsity captain and Varsity player
- Middle School Tutor
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dunkin Crew Member
Dunkin' Donuts
11.2025 - Current
Aquatics Attendant
Lake Compounce
06.2025 - 09.2025
Lifeguard
Lake Compounce
06.2024 - 09.2024
Aquatics Attendant
Lake Compounce
05.2023 - 09.2023
High School Diploma -
Waterbury Arts Magnet School