Kiara Whitney
Sugar Grove,PA
Summary
Possessing strong communication and active listening skills. Demonstrated dependability and reliability in previous positions, contributing to effective team collaboration and client support. Adaptability and flexibility have been essential in managing diverse client needs, ensuring timely responses to challenges. Organizational abilities facilitated efficient case management, enhancing service delivery outcomes.
Overview
4
4
years of professional experience
Work History
Blended Case Manager
Beacon Light Behavioral Health System
Warren, PA
07.2023 - 10.2024
- Developed individualized treatment plans that identify goals.
- Conducted assessments to determine client needs and resources.
- Facilitated communication between clients, families, and service providers.
- Provided crisis intervention support to clients in distress.
- Educated clients on available community resources and services.
- Served as an advocate for clients when dealing with external entities.
- Actively participated in the trainings offered by the organization.
- Collaborated with social welfare programs in the area.
Program Assistant
Friends of the Homeless of the South Shore
Weymouth, MA
01.2023 - 05.2023
- Assisted with daily operations at a community support organization.
- Assisted management with planning and logistics for program activities.
- Maintained front desk to provide positive first impression.
Internship
Friends of the Homeless of the South Shore
Weymouth & Norwell, MA
09.2022 - 12.2022
- Collaborated with staff to ensure proper inventory management of food and resources.
- Maintained cleanliness and organization of communal spaces within the facility.
- Assisted in coordinating meal distributions for individuals experiencing homelessness.
Evening receptionist
Eastern Nazarene College
Quincy, MA
01.2021 - 05.2022
- Managed phone inquiries, providing accurate information effectively.
- Greeted and assisted visitors to create a welcoming environment.
- Maintained organized reception area to ensure professionalism and cleanliness.
- Answered incoming calls, took messages, and transferred calls to appropriate staff members.
Cashier
Lowe's
Nashua, NH
06.2021 - 08.2021
- Greeted and assisted customers to create a welcoming environment.
- Maintained and organized cashier stations to ensure cleanliness for customers.
- Responsible for processing customer transactions accurately and efficiently.
Education
B.A. - Child and Adolescent Psychology, Social Welfare
Eastern Nazarene College
Quincy, MA01-2023
High School -
Warren Area High School
Warren, PA01-2019
Skills
- Communication
- Dependability
- Flexibility
- Reliability
- Adaptability
- Time Management
- Active Listening
- Organization
- Customer Service
Leadership Experience
Orientation Leader, Eastern Nazarene College, 2020-21 and 2022-23
Timeline
Blended Case Manager
Beacon Light Behavioral Health System
07.2023 - 10.2024
Program Assistant
Friends of the Homeless of the South Shore
01.2023 - 05.2023
Internship
Friends of the Homeless of the South Shore
09.2022 - 12.2022
Cashier
Lowe's
06.2021 - 08.2021
Evening receptionist
Eastern Nazarene College
01.2021 - 05.2022
B.A. - Child and Adolescent Psychology, Social Welfare
Eastern Nazarene College
High School -
Warren Area High School
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