Kiara Williams
Anaheim,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Glazier Apprentice
The Glass Fixer, Inc.
2024.03 - Current
- Install and remove glass from a variety of storefronts
- Measure, cut, and apply various types of film, including but not limited to Graffiti Film, Blackout Film, etc.
- Old film removal as needed
- Obtain accurate measurements, levels, and glass types, thickness, colors, films, etc. for glass orders
- Perform board-up services
- Install door closers, pivots, arms, panic bars, etc. and perform repairs and adjustments to doors of various types
- Install doors of various types
- Metal framework, including but not limited to, removing and installing vertical mullions, thresholds, headers, etc.
- Lift and carry up to 150lbs alone
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Cutting and disposing of old, broken or damaged glass
- Travel from job to job (OC, LA, Riverside, I.E.)
- Inspect job materials, including glass, and ensure correct size and style before arriving at the job site
- Communicate with office staff and customers
- Sign into company/client based software for accurate project status reports (Tracking time, noting change requests/approvals, noting all work done and material used, etc.)
- Use various tools needed to complete job assignments, including but not limited to glass cups, screw guns, hammers, hand/electric saws, table saw, chop saw, tape measure, putty knife, etc.
- Erect and dismantle scaffold structures for work as needed
- Work in a boom lift as needed
- Maintain an organized and stocked vehicle workspace
- Ensure job site is clean and all materials are removed when the job is complete
Operations Manager
Home Instead
2022.02 - 2024.03
- Evaluate strengths and weaknesses of candidates through effective screening processes
- Generate specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
- Operate and maintain applicant tracking and candidate management systems
- Leverage social media platforms and online job boards to advertise open positions and engage with potential candidates
- Follow up with notable applicants sourced via industry specific pipelines, events and job fairs
- Maintain company compliance with local, state and federal laws
- Facilitate onboarding sessions and on-the-job training for new hires
- Monitor and handle employee claims involving performance-based and harassment incidents
- Answer telephone calls to offer office information, answer questions and direct calls to staff
- Schedule and teach in class and online courses to increase learning opportunities
- Generate paper checks for employees and print stubs for associates who receive direct deposits to complete payroll distribution
- Manage payroll data entry and processing for over 60 employees to comply with predetermined company guidelines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Project Engineer
Qwest Engineering Inc.
2022.09 - 2023.12
- Responsible for scheduling, predicting and managing technical tasks of all projects to ensure accuracy
- Key responsibilities: Formulated and submitted change orders
- Performed take-offs, using Bluebeam Revu, to quantify bids or change orders
- Communicate and coordinate with subcontractors
- Ordering and scheduling equipment rentals
- Scheduling vendor services, such as saw-cutting and street-sweeping
- Provided permit procurement assistance
- (Business licenses, OSHA permits, etc.) Managed distribution of plans and documents
- Created Foreman job folders for all new projects, including safety manuals
- Ordered supplies and delivered to each job site
- Monthly equipment Inventory check (Ensuring all parts were ordered and services were set up for any equipment needing repairs) Daily field equipment inventory (Kept track of what equipment was at each job site, what equipment was company owned vs rented, kept track of how long each rental was being used, etc.) Drove company provided vehicles, including fuel truck, to fuel equipment at each job site
- Created DigAlerts, drove to job sites and marked area for work to be performed
- Calculated square footage for work to be performed
- Took photos to show work areas, work being performed and potential obstacles/barriers
- Expedited closure of project by securing loose ends, finishing paperwork, getting equipment manual and warranties as built turned over to owners.
Fleet Manager/Operations Manager
CASA Logistics
2018.10 - 2022.02
- /Cross managed multiple sectors, including but not limited to, Fleet Manager, Driver, Human Resource Manager and Operations Manager
- Key Responsibilities: Maintained detailed records of vehicle services, inspections and repairs needed
- Repaired company vehicles using personal, and company owned hand tools, power tools, etc
- Purchased parts, fuel, fluids, etc
- Needed for vehicles
- Maintain detailed records of vehicle servicing and inspection
- Register and license all company vehicles
- Evaluating drivers' performances Drove company vans, including DOT verified vehicles, delivering 300+ packages per day
- Stood, walked and ran for 10+ hours per day
- Find ways to cut costs and maximize profits
- Managed accident reports
- Used GPS systems to track and locate vehicles
- Recruiting qualified staff
- Ensuring a smooth onboarding process
- Handling workplace conflicts, disciplinary and termination procedures
- Payroll processing and calculations for 170+ employees
- Coaching staff on scorecards, goals, and productivity to exceed business standards.
Administrative Assistant
Ocean Hills Recovery
2017.06 - 2018.10
- Answer phone calls and directs callers to appropriate personnel and schedules appointments
- Used word processing and presentation software to create and edit documents
- Greeted all visitors
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Monitored premises, screened visitors and updated logs
- Used word processing and presentation software to create and edit documents.
Sales Representative
Mission Viejo Consulting, Inc.
2016.01 - 2017.06
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Establish, develop and maintain positive business and customer relationships
- Answer questions about the products
- Enter all new sales orders utilizing the sales order management system
- Contributes to team effort by accomplishing related results as needed
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Education
Bachelor of Science - Science of Business Management with a Project Management Certificate
University of Phoenix
Phoenix, AZ09.2028
High School Diploma -
LISA ACADEMY
North Little Rock, AR05.2015
Skills
- Project Engineering
- Construction processes
- Safety protocol knowledge
- Measurement accuracy
- Physical Strength and Stamina
- Strong mathematical skills
- Commercial glass installation
- Sales
- Team Leadership
- Customer Service
- Microsoft Office (Excel, Word, Etc.)
- Administrative Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteImportant To Me
Work-life balanceCareer advancementCompany CultureCertification
MEWP Scissor/Boom Lift Type 3 Group A&B
Languages
English
Native or Bilingual
Timeline
Glazier Apprentice
The Glass Fixer, Inc.
2024.03 - Current
Project Engineer
Qwest Engineering Inc.
2022.09 - 2023.12
Operations Manager
Home Instead
2022.02 - 2024.03
Fleet Manager/Operations Manager
CASA Logistics
2018.10 - 2022.02
Administrative Assistant
Ocean Hills Recovery
2017.06 - 2018.10
Sales Representative
Mission Viejo Consulting, Inc.
2016.01 - 2017.06
Bachelor of Science - Science of Business Management with a Project Management Certificate
University of Phoenix
High School Diploma -
LISA ACADEMY
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