Kiara Williams
Augusta,GA
Summary
Dedicated with a proven track record at USA Truck, excelling in regulatory compliance and effective communication. Recognized for enhancing delivery efficiency through optimal route planning and fostering teamwork. Skilled in hazardous materials handling, ensuring safety and reliability while maintaining a professional image and exceptional customer service.
Overview
10
10
years of professional experience
Work History
Truck Driver Laborer
USA Truck
Van Buren, AR
04.2025 - Current
- Kept vehicles clean inside out, presenting a professional image to customers at all times.
- Safely operated heavy equipment during loading and unloading processes, preventing accidents and damages to goods.
- Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
- Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
- Collaborated closely with dispatchers for optimizing delivery assignments and addressing potential issues promptly.
- Performed daily vehicle inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.
- Communicated effectively with team members, fostering positive relationships that facilitated smooth operations between drivers, dispatchers, warehouse staff, and management personnel.
- Contributed to a safe working environment by following company policies and procedures regarding workplace safety.
- Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
- Maintained compliance with federal regulations by accurately logging hours of service, rest periods, and mileage records.
- Completed paperwork accurately and efficiently, submitting required documents on time to ensure proper recordkeeping.
- Demonstrated adaptability through the handling multiple types of cargo such as perishable goods or hazardous materials.
- Assisted in training new truck driver laborers with the company, sharing practical knowledge and best practices.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Truck Driver
NFI Industries
Gaston, SC
03.2023 - 04.2025
- Safely operated various types of trucks (e.g., long-haul, regional, flatbed) to transport goods across long distances.
- Conducted pre-trip, en-route, and post-trip inspections of vehicles to ensure safety and compliance with regulations.
- Delivered cargo on time, adhering to company schedules and traffic laws.
- Maintained accurate logs of driving hours, fuel use, and any maintenance or repairs.
- Communicated effectively with dispatch and other team members to ensure timely deliveries.
- Loaded and unloaded cargo, ensuring goods were securely packed and safeguarded.
- Complied with all state and federal regulations regarding transportation of goods, including DOT regulations.
- Provided excellent customer service when interacting with clients and handling goods
Truck Driver
Williams 2X
Augusta, GA
05.2018 - 03.2023
- Owned and operated personal truck to provide reliable transportation services for various clients, ensuring timely deliveries and high customer satisfaction.
- Managed all aspects of business operations, including invoicing, contracts, and customer relationships.
- Oversaw maintenance and repairs on the truck, ensuring optimal performance and safety by coordinating with mechanics and performing routine checks.
- Developed and maintained a comprehensive route schedule to optimize fuel efficiency, reduce operating costs, and meet delivery deadlines.
- Negotiated and secured contracts with businesses, freight brokers, and third-party logistics providers, ensuring profitability.
- Managed bookkeeping and financial planning for the business, including tax reporting, expense tracking, and profit-loss statements.
- Purchased and maintained insurance for both truck and cargo, adhering to all legal and regulatory requirements.
- Collaborated with other contractors and drivers to coordinate shipments and ensure large-scale project efficiency.
- Leveraged GPS and other tools to enhance route planning, minimize delays, and ensure safe driving practices.
- Handled customs paperwork and compliance when transporting goods across state or national borders.
- Provided excellent customer service by communicating effectively with clients and ensuring goods were delivered in pristine condition.
- Maintained compliance with DOT regulations, including maintaining driving hours logs, vehicle inspections, and necessary permits.
Location Manager
UST Logistics
Greenville SC
01.2015 - 05.2018
- Oversaw daily operations of the logistics and distribution center, ensuring smooth and efficient management of inventory, shipping, and receiving processes.
- Managed a team of logistics staff, including drivers, warehouse personnel, and other support staff, providing leadership, training, and performance evaluations.
- Developed and implemented strategies to optimize warehouse space, inventory management, and distribution processes, improving operational efficiency and reducing costs.
- Coordinated inbound and outbound shipments, ensuring on-time delivery and compliance with customer specifications and regulatory requirements.
- Established and maintained relationships with vendors, transportation providers, and clients to ensure quality service and timely deliveries.
- Monitored and managed inventory levels, conducted cycle counts, and performed audits to maintain accurate records and prevent stockouts or overstocking.
- Analyzed key performance indicators (KPIs) and operational data to identify opportunities for process improvements and cost reductions.
- Managed logistics budgets, ensuring efficient resource allocation and identifying cost-saving opportunities.
- Ensured compliance with all health, safety, and environmental regulations to maintain a safe working environment.
- Collaborated with senior management to develop and implement logistics strategies aligned with organizational goals.
- Handled customer service inquiries related to logistics, including delays, inventory issues, or delivery problems, ensuring high levels of customer satisfaction.
- Coordinated transportation logistics, including selecting appropriate carriers, negotiating rates, and optimizing delivery routes.
- Oversaw the maintenance of equipment, ensuring that trucks, forklifts, and other machinery were in working condition and met safety standards.
Education
Current Student - Sterile Processing Technician
Med Certs
Livonia, MISkills
- Professionalism and work ethic
- Physical stamina and endurance
- Hazardous materials handling
- Emergency response readiness
- Regulatory compliance
- Documentation
- Class A licensed
- Quality assurance
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Workplace safety
- Excellent communication
- Pre-trip inspections
- Organizational skills
- Active listening
- Effective communication
- Professionalism
Accomplishments
Teamwork which consisted of load swapping of another driver became ill, or had maintenance issues with their truck. I would finish the load for my team member. Great asset to the company because I’m always willing to help others.
Timeline
Truck Driver Laborer
USA Truck
04.2025 - Current
Truck Driver
NFI Industries
03.2023 - 04.2025
Truck Driver
Williams 2X
05.2018 - 03.2023
Location Manager
UST Logistics
01.2015 - 05.2018
Current Student - Sterile Processing Technician
Med Certs