Kiara D. Prince
Augusta,GA
Summary
Accomplished professional with a strong understanding of payroll procedures and administrative support. Proficient in using multiple payroll software programs and Microsoft Office tools, with a knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Expertise in resource allocation and schedule management, mathematics, and finance-related initiatives Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems.
Overview
4
4
years of professional experience
Work History
Payroll Technician
City Of Augusta/Augusta-Richmond County Commission
03.2023 - Current
- Processed payroll data, including hours worked, taxes withheld, and deductions for benefits.
- Calculated wages for new hires and existing employees based on time sheets, overtime payments, and other compensation-related information.
- Managed cross-functional projects related to payroll improvements or systems integration efforts successfully while meeting deadlines and objectives consistently.
- Performed manual calculations to ensure the accuracy of payroll entries.
- Conducted annual reviews of existing policies to update information.
- Assisted with the implementation of a new payroll system.
- Managed direct deposit processes for all employees within the organization.
- Maintained accurate documentation of all employee leaves taken under the Family Medical Leave Act.
Payroll Implementations Specialist II
ADP
08.2022 - 03.2023
- Analyzed and designed business processes, created data models, and developed process flows to support system implementation.
- Developed a comprehensive understanding of the existing applications and their associated data structures.
- Generated reports that summarized project activities, timelines, costs, and results for management review.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Managed multiple concurrent projects while adhering to strict deadlines.
- Developed strong client relationships through consistent communication and attentive service.
Administrative Assistant/Office Manager
Richmond County School System
04.2021 - 07.2022
- Develops and maintains accurate records and databases to prepare reports and statistical data regarding historical and relevant information; provides recommendations and suggestions based on the information obtained.
- Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
- Conducts initial in-take of employee complaints, investigates workplace grievances, and analyzes employee relations and performance management activities.
- Provides administrative support and assists other staff with projects, events, etc.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Analyzes various training programs and recommends plans/approaches to increasing workforce skills. May conduct various training programs. Monitor and track training for employees and maintain training database and documentation.
- Reviewed employee leave requests to determine eligibility under the Family Medical Leave Act. Developed and implemented FMLA processes to ensure compliance with federal and state regulations.
COVID-19 Response Frontline Case Investigator
Richmond County School System
09.2020 - 04.2021
- Conducted contact tracing for positive COVID-19 cases, gathering information from individuals and their contacts.
- Performed data entry tasks related to case investigation into a secure database system.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Verified insurance and communicated coverage to staff and patients.
- Notify school regarding cases/close contacts received from The Department Health.
- Collaborated with local public health departments in order to provide timely updates on new cases.
- Submitting weekly school reports to GADOE on case numbers.
- Creating charts that record our daily numbers from cases received.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Providing Area Superintendent's with any information needed on daily numbers and COVID-19 cases and close contact student's.
- Filing all documentation received from The Department of Health & Schools into there designated folders.
Education
Associate of Applied Science - Cyber Security
Miller-Motte Technical College
Chattanooga, TN08.2026
High School Diploma -
Penn Foster Career School
10.2017
Skills
- Proficient in Microsoft Office tools
- Administrative Support
- Office Management
- Account Management
- Appointment Scheduling
- Benefits Explanation
- Accounts Receivable
- Collaborative team member
- ADP
- Financial Reports
- Bookkeeping
- Payroll Administration
- Electronic document preparation
- Scheduling and calendar management
- Dedicated team player
Timeline
Payroll Technician
City Of Augusta/Augusta-Richmond County Commission
03.2023 - Current
Payroll Implementations Specialist II
ADP
08.2022 - 03.2023
Administrative Assistant/Office Manager
Richmond County School System
04.2021 - 07.2022
COVID-19 Response Frontline Case Investigator
Richmond County School System
09.2020 - 04.2021
Associate of Applied Science - Cyber Security
Miller-Motte Technical College
High School Diploma -
Penn Foster Career School
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