KIARA CEDIEL GARCIA
Athens,GA
Summary
Experienced Administrative Support Assistant with a solid history in office management, staff support, and scheduling. Specialized in providing high-quality administrative support to teams, ensuring smooth daily operations. Strengths include exceptional organizational skills, proficiency in MS Office Suite, and ability to manage multiple tasks simultaneously. Demonstrated success in streamlining processes and improving operational efficiency in past roles.
Overview
3
3
years of professional experience
Work History
Administrative Support Assistant
CarePlus NJ
Fair Lawn, NJ
07.2023 - Current
- Provided administrative support to department staff members; answered phones and directed calls to appropriate personnel.
- Completed all required documentation/paperwork accurately and within established time frames and completed tasks needed for the agency's time collection system
- Reviewed and updated history, assessment, and family information, in the context of adult development in formulating diagnoses and individual family support plans (IFSP)
- Evaluated assessment on family needs and goals to complete Kinship Legal Guardian assessments through Family Division Courts
- Work and communicate with the Office of Kinship Navigator Services within the DFCP and other entities, concerning referrals, participant flow processes, information sharing, and required support services
- Guided caregivers through the application process, including conducting an initial hierarchical needs assessment and providing additional information for referral to appropriate services
- Developed and maintained relationships with community resources to ensure clients had access to necessary resources (FSCs)
Process Assistant Manager (L3)
Amazon
Teterboro
05.2022 - 01.2023
- Responded to advanced issues with a professional and relationship-focused approach
- Communicated with Management, Line Workers, Safety Team, and IT to understand process improvement areas and collaborate for solutions
- Allocating labor, leading meetings, and assigning job duties
- Driver and execute standard work in the areas of safety, quality, and productivity to meet daily operational goals
- Kept accurate reports and documentation detailing daily processing activities, and inventory and submitted timely reports for supervisor review
- Supervised over 40 employees, ensuring optimal productivity
- Developed and implemented staff training programs, feedback, and coaching to ensure team members had the skills and knowledge needed to perform their roles
Education
Bachelor of Arts - Psychology
Felician University
Rutherford05.2023
Associate of Arts - Psychology
Bergen Community College
Paramus05.2021
Skills
- Fast Learner
- Customer Service
- Effective Time Management
- Ability to Work in a Team
- Microsoft Office
- Communication Skills
- Multitasking Skills
- Administrative procedures
Languages
Highly proficient, Native speaker
Languages
Spanish
Native/ Bilingual
Timeline
Administrative Support Assistant
CarePlus NJ
07.2023 - Current
Process Assistant Manager (L3)
Amazon
05.2022 - 01.2023
Bachelor of Arts - Psychology
Felician University
Associate of Arts - Psychology
Bergen Community College
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