Kiara S Hart
Pittsburgh,PA
Summary
Accomplished and energetic customer service liaison with a solid history of
achievement in client relations. Motivated leader with strong organizational and
prioritization abilities. Areas of expertise include retail, sales, and customer service.
Customer and Personal Service Complex Problem Solving
Operation and Control Service Orientation
Administration and Management Clerical
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
Tadiso Inc.
08.2019 - Current
- Secured and protected data from unauthorized access by complying with security protocols.
- Managed and organized documents for data entry tasks.
- Created spreadsheets for more efficient recordkeeping.
- Completed data entry tasks with accuracy and efficiency.
- Updated and maintained customer information, documents and records.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Used computer software to store and retrieve data.
Check Services Work Leader
BNY Mellon
02.2016 - 07.2017
- Created, maintained, and entered information into databases
- Set up and managed paper/electronic filing systems for recording information, updating paperwork, and maintaining documents
- Operated electronic mail systems and coordinated the flow of information, internally and with other organizations
- Open, read, route, and distribute incoming mail
- Provided services to customers, such as account information.
Shift Supervisor
CVS / Pharmacy
03.2013 - 02.2016
- Listen to and resolve customer complaints regarding services, products, or personnel
- Provide staff with assistance in performing difficult or complicated duties
- Monitor sales staff performance to ensure that goals are met
- Prepare sales and inventory reports for management
- Plan and prepare work schedules, and assign employees to specific duties
- Inventory stock and reorder when inventories drop to specified levels.
- Conducted performance reviews and provided staff with feedback and guidance.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Conducted routine inspections to check quality and compliance with established specifications.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Responded to and resolved customer questions and concerns.
Education
Associate Degree - Social Work
Community College of Allegheny County
Certificate of Completion: Medical Assistance - undefined
Sanford Brown Institute
Timeline
Data Entry Clerk
Tadiso Inc.
08.2019 - Current
Check Services Work Leader
BNY Mellon
02.2016 - 07.2017
Shift Supervisor
CVS / Pharmacy
03.2013 - 02.2016
Associate Degree - Social Work
Community College of Allegheny County
Certificate of Completion: Medical Assistance - undefined
Sanford Brown Institute