Oversees operations of three residential programs, a boys' group home, a girls' group home and an independent living program
Schedules and manages all medical, mental health, and case management appointments for youth
Conducts weekly one-on-one meeting with youth to teach ADLs and independent living skills, as well as provide additional support
Develops and coordinates weekly in-house/ community-based programming to support youth development
Collaborates with Licensed Social Worker (LSW) to develop and implement Individual Services Plans (ISPs) for each youth
Coordinates with Office Manager and Compliance Officer to ensure timely completion of end-of-month reviews for youth and staff/contractors, ensuring regulatory compliance
Extensive knowledge of CARF accreditation standards and experience in MCP and OCAF systems to maintain high-quality service delivery and compliance
Case Manager
Greater Cincinnati Behavioral Health Services
09.2022 - 07.2023
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Participated in professional growth programs to support special education improvement efforts.
Managed caseload of 35+ adults to provide comprehensive, community-based care.
Partnered with physicians, social workers, activity therapists, nutritionists and other case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Social Media and Marketing Manager
Campus Life & Style (The Wyatt)
04.2021 - 08.2022
Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
Consulted with Leasing and Accounting departments to manage, budget, and create event concepts.
Directed marketing events through conceptual planning, schedule management and final implementation.
Curated and segmented editorial content to increase engagement and channel growth.
Created printed marketing materials designed to drive campaigns.
Created 25+ marketing campaigns, which resulted in 75% increase in resident engagement through social media, in addition to nearly 50% resident retention year over year.
Leasing Professional
Campus Life & Style (The Wyatt)
04.2021 - 08.2022
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Conducted property showings to highlight features, answer questions and redirect concerns to sign leases.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services for over 700 units.
Collected rent and tracked resident payments and information in computer system.
Consumer Marketing Intern
Procter & Gamble Co
05.2021 - 08.2021
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Created proposals and organized pursuit documentation to support marketing staff.
Utilized market trends and target audience statistics to effectively and appropriately market products.
Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales (Old Spice Playbook) which increased sales by 10%.
Set up, completed and tracked customer surveys for local, regional and national campaigns and gathered data on purchasing habits for use in branding efforts.
CIBI Apprentice
Proctor & Gamble, Proctor & Gamble Co
06.2018 - 08.2020
Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Supported efforts to optimize employee engagement, diversity and inclusion to enhance performance management and retention.
Collaborated with team members to help expand marketing channels.
Corporate Work Study Program
DePaul Cristo Rey High School
08.2014 - 05.2022
Coordinated client meetings by scheduling appointments, preparing meeting materials, and maintaining a professional environment.
Assisted attorneys with trial preparation, resulting in improved case organization and presentation.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Updated and maintained Scripps Spelling Bee records to respond quickly to requests for information.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Consistently exceeded expectations in my work with Taft Stenttinius & Hollister LLP, E.W. Scripps, Mercy Health and Cintas.
Education
Bachelor of Arts - Psychology
University of Kentucky
Lexington, KY
05.2001 -
Accomplishments
Four years of work experience at various different companies including, Cintas, E.W. Scripps, Mercy Health, and Taft Stettinius & Hollister LLP during high school.
Collaborated with team of four in the development of a Robotics Matrix Assessment.
Documented and resolved consumer issues which led to implementation of competitive playbook for CMK Old Spice.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
Communication, Writing, Project Management, Strategic Planning, Supervising & Training (Leadership), Traditional & Digital Marketing, Public Speaking, Customer Service/Care, Budgeting, Behavioral Psychology, Advertising, Cultural Awareness