Summary
Overview
Work History
Education
Skills
Timeline
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Kiarilys Medina

Bergen County,NJ

Summary

Accomplished Esthetician with a proven track record at Blush Tan Hoboken, enhancing client satisfaction through expert skin/body care and tailored treatment plans. Skilled in relationship building and superior attention to detail, I excel in customer engagement and complaint resolution. My adeptness in team training underscore my commitment to excellence in any industry.

Overview

10
10
years of professional experience

Work History

Esthetician

Salon Agnesia
01.2023 - Current
  • Welcomed clients arriving for appointments.
  • Stocked treatment rooms with proper supplies.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Educated patients on treatment options.
  • Sterilized equipment for patient treatments.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Discussed procedures and treatment options with clients.

Food Preparation /Cashier/Customer Service

Sarge’s Subs
03.2015 - 08.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Packaged and stored food products following proper handling and preservation methods.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Esthetician

Blush Tan
05.2022 - Current
  • Welcomed clients arriving for appointments.
  • Stocked treatment rooms with proper supplies.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Advised clients on proper home-care regimens.
  • Educated patients on treatment options.
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.

Esthetician

Elite Nail Spa
08.2022 - 01.2023
  • Educated clients on appropriate care of new eyelashes.
  • Taught clients how best to care for lash extensions and prevent problems.
  • Sanitized and sterilized equipment as required by law and company policy.
  • Recommended flattering style and color of eyelashes to enhance client's natural appearance.
  • Created unique looks matching individual client preferences and budgets.
  • Increased drama of looks by completing lash lifts and tints for clients.
  • Maintained regular client list and successfully handled walk-in customers.
  • Enhanced client satisfaction by providing high-quality eyelash extension services tailored to individual needs.
  • Utilized exceptional customer service skills throughout lash consultations and services.

Security

J&R
07.2020 - 12.2022

Secured costumer lines and took body temperatures at the Apple Store in various shopping Malls throughout New Jersey

Secured the Berkeley and Asbury Hotels/Beach Clubs for venues and events including nightlife.

  • Monitored areas for security issues and safety hazards.
  • Monitored security cameras for improper actions by patrons and dealers.
  • Collaborated with hotel management to develop and implement effective security policies and procedures.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Managed access control to restricted areas within the store, ensuring that only authorized personnel entered sensitive locations.
  • Provided excellent customer service while enforcing store policies, creating a welcoming atmosphere for shoppers.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.

Retail

Marshalls
10.2018 - 09.2020
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Trained new employees on front-end systems, cash handling procedures, and proper customer service etiquette to promote consistency in the workplace experience for all customers.
  • Assisted in increasing sales through effective cross-selling techniques and promotional efforts.
  • Managed customer returns efficiently and professionally, ensuring that company guidelines were followed while maintaining a high level of client satisfaction.
  • Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

High School Diploma -

Cliffside Park HighSchool
Cliffside Park, NJ
06.2018

Skills

  • State licensed esthetician
  • Relationship building and management
  • Excellent team player
  • Superior attention to detail
  • Complaint Handling
  • Customer Engagement
  • Team training and development

Timeline

Esthetician

Salon Agnesia
01.2023 - Current

Esthetician

Elite Nail Spa
08.2022 - 01.2023

Esthetician

Blush Tan
05.2022 - Current

Security

J&R
07.2020 - 12.2022

Retail

Marshalls
10.2018 - 09.2020

Food Preparation /Cashier/Customer Service

Sarge’s Subs
03.2015 - 08.2018

High School Diploma -

Cliffside Park HighSchool
Kiarilys Medina