Kiarilyz Sanchez
Yonkers
Summary
Youth Care Worker with over 3 years of experience enhancing inclusive educational environments and implementing innovative methodologies. Demonstrates strong conflict resolution and communication skills, supporting over 7,000 children from diverse linguistic backgrounds. Passionate about collaborating with educators and optimizing resources to improve educational outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Cayuga Centers
03.2024 - Current
- Supported and guided over 7,000 children, fostering inclusive learning environments and cultural understanding across 14+ linguistic backgrounds.
- Conducted interviews for hiring, supported the onboarding process, and provided training and mentorship to new hires, ensuring compliance with program standards and effective classroom practices.
- Implemented a Montessori-based pilot program, applying AMI principles to enhance instructional quality and improve learning outcomes within ORR programs.
- Served as a key member of the Audit Team, ensuring accurate and timely submission of classroom documentation through consistent review, verification, and follow-up with educators.
- Maintained 100% compliance by identifying discrepancies, resolving documentation issues, and securely submitting all audit materials directly to ORR to support transparency and regulatory adherence.
- Taught essential life skills, promoting structure, emotional safety, and personal development for minors in care.
- Collaborated with educators and leadership to optimize resources, strengthen instructional practices, and improve overall program effectiveness.
- Designed and enforced safety protocols during daily activities, ensuring a secure environment that supported active engagement and healthy development.
Teacher's Aide
Cayuga Centers
11.2021 - 03.2024
- Assist teachers in lesson preparation, supporting over 7,000 children from 14 linguistic backgrounds.
- Manage classroom tasks like attendance, filing, and supply organization.
- Participated in professional development workshops, applying new strategies that led to measurable improvements in instructional support for students.
- Coordinated with foster parents to facilitate seamless transitions, strengthening communication and trust within the educational community.
- Monitored student progress and behavior, analyzing data to support targeted interventions and contribute to overall academic success.
Sales Representative
Sprint
02.2021 - 03.2021
- Assisted customers, resolved inquiries, promoted products, managed inventory, handled cash.
- Provided exceptional customer service by greeting and assisting customers, fostering a welcoming environment that encouraged repeat business.
- Resolved customer inquiries efficiently, leading to noticeable improvements in customer satisfaction and loyalty metrics.
- Analyzed inventory levels and implemented effective stock management practices, ensuring product availability and minimizing shortages.
- Promoted products and services through tailored recommendations, significantly boosting sales and enhancing customer engagement.
- Executed accurate cash management procedures, maintaining financial integrity while adhering to corporate guidelines.
- Strengthened customer relationships by providing tailored solutions, resulting in increased customer loyalty and repeat business.
Lifeguard
LIV Company
04.2020 - 02.2021
- Monitored swimming areas ensuring safety and compliance with rules.
- Executed rescue operations and administered first aid during emergencies.
- Supervised children's activities, fostering a safe and engaging environment.
- Educated swimmers and communicated effectively with parents.
- Maintained cleanliness of swimming areas, enhancing user experience.
- Ensured safety by monitoring swimming areas, resulting in zero incidents during peak hours and enhancing overall patron confidence.
- Educated swimmers on safety protocols, fostering a culture of awareness and increasing compliance among participants.
- Conducted regular inspections of the swimming area, maintaining cleanliness and compliance with health standards, which improved visitor satisfaction.
- Implemented emergency preparedness drills, enhancing response times and readiness for real-life situations, leading to quicker resolutions during emergencies.
- Coordinated with parents and staff to supervise children's activities, ensuring a safe and enjoyable environment while strengthening community trust.
- Monitored swimming areas to ensure safety, achieving zero incidents during peak hours and boosting patron confidence.
Lead Cashier/Sale Associate
Dolls Couture Boutique
10.2020 - 12.2020
- Assisted customers with personalized service, boosting sales through tailored recommendations.
- Fostered a welcoming atmosphere for customers, enhancing their shopping experience and encouraging repeat visits.
- Streamlined the checkout process, reducing wait times and boosting customer satisfaction through efficient payment handling.
- Implemented a product promotion strategy that elevated sales of featured items, contributing to noticeable revenue growth.
- Maintained organized displays and ensured merchandise was well-stocked, resulting in improved store appearance and customer engagement.
- Coordinated with team members for effective inventory management, ensuring compliance with safety standards and operational efficiency.
- Enhanced customer service by providing tailored recommendations, resulting in improved sales and increased customer loyalty.
Cafe Cashier
Trump Towers
11.2016 - 12.2019
- Welcomed guests and resolved inquiries, enhancing customer satisfaction.
- Managed orders and ensured accuracy, contributing to operational efficiency.
- Maintained cleanliness and restocked supplies, supporting seamless service.
- Assisted staff during peak hours, fostering a collaborative environment.
- Provided exceptional customer service by greeting patrons warmly, fostering a welcoming atmosphere that encouraged repeat visits.
- Managed order processing and packing efficiently, ensuring timely delivery and enhancing overall customer satisfaction.
- Worked closely with kitchen staff to streamline communication, reducing order errors and improving service speed.
- Monitored inventory levels and restocked supplies proactively, minimizing shortages and maintaining operational efficiency.
- Supported team members during busy hours, promoting a cooperative environment and improving overall team morale.
- Streamlined order processing systems, significantly enhancing delivery speed and elevating customer satisfaction.
Education
High School Diploma -
The Metropolitan High School
NY06-2016
Bachelor of Arts - Child & Family Services
Southern New Hampshire University
NH02-2027
Associates - Sociology
Westchester Community College
NY05.2025
Skills
- Conflict Resolution
- Multitasking
- Leadership
- Resourcefulness
- Time Management
- Communication Skills
- Creativity
- Customer Service
- Bilingual
- Patience/Empathy
- Team Building
- Adaptability
- Microsoft (Word, Excel, PowerPoint)
- Scheduling/Calendar management
- Student Supervision
- Filing & Record Keeping
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% by completing Compliance with accuracy and efficiency.
- Supervised team of 10 staff members.
Certification
- Introduction to Psychology Certification - Yale University - May 2025
- Child Development - Cayuga Centers - May 2025
- Keeping Babies and Children in Mind - Montclair State University - Jun 2025
- Resilience in Children Exposed to Trauma, Disaster, and War: Global Perspectives - University of Minnesota - May 2025
- Attachment, Development, Trauma, and Socio-Cultural Responsive Interventions for Young Children - Cayuga Centers - May 2025
- Culture, Development, Trauma, and Socio-Cultural Responsive Interventions with Youth 7 Ages and Older - Cayuga Centers - May 2025
- Approach to Child Trauma - Cayuga Centers - May 2025
- Loss, Intervention, and Grieving - Cayuga Centers - May 2025
- Children's Human Rights - An Interdisciplinary Introduction - University of Geneva - Jun 2025
- First Aid and CPR Certification - Certification - May 2025 - May 2027
- Mandated Reporter Training Certification - CUNY School of Professional Studies - Mar 2025
- Self Regulation Techniques - Cayuga Centers - Aug 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Youth Care Worker
Cayuga Centers
03.2024 - Current
Teacher's Aide
Cayuga Centers
11.2021 - 03.2024
Sales Representative
Sprint
02.2021 - 03.2021
Lead Cashier/Sale Associate
Dolls Couture Boutique
10.2020 - 12.2020
Lifeguard
LIV Company
04.2020 - 02.2021
Cafe Cashier
Trump Towers
11.2016 - 12.2019
High School Diploma -
The Metropolitan High School
Bachelor of Arts - Child & Family Services
Southern New Hampshire University
Associates - Sociology
Westchester Community College