Kiarra Banner
5396 Denny Drive,GA
Summary
Proven Security Officer and Catering Delivery Driver with a track record of enhancing safety and customer satisfaction at Allied Universal Private Security. Skilled in incident reporting and complex problem-solving, adept at improving efficiency and response times. Demonstrated ability to exceed employer expectations through outstanding service and attention to detail, ensuring a secure and welcoming environment for all.
Offering dependable and attentive approach, eager to learn and Ready to use and develop these skills in Preventive Maintenance role.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Private Security
01.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Student
Lincoln Technical Institute
08.2024 - 07.2025
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Completed rigorous readings as directed to support unit learning goals.
Catering Delivery Driver
MainLine Aviation
08.2022 - 10.2024
- Demonstrated initiative in problem-solving situations such as navigating unexpected traffic or addressing last-minute changes in event logistics, ensuring customer satisfaction and maintaining timely deliveries.
- Generated repeat business by providing outstanding customer service during each interaction with clients.
- Supported fellow drivers during peak times by picking up additional shifts or covering absences when needed.
- Offered assistance to colleagues in handling larger events, showcasing teamwork and adaptability under pressure.
- Streamlined delivery routes using GPS navigation systems, optimizing efficiency and minimizing delays.
- Adhered to food safety regulations when transporting orders, maintaining proper temperature control measures throughout the process.
- Provided exceptional customer service both over the phone when confirming order details or answering questions about menu options.
- Conducted regular vehicle maintenance checks to guarantee reliability and safety during transportation of catering orders.
- Actively sought feedback from clients post-event, identifying areas for improvement and implementing necessary changes accordingly.
Education
Associates in Hvac - Hvac
Lincoln Technical Institute
Atlanta, GA07-2025
Skills
- HVAC systems troubleshooting
- HVAC diagnostics
- Detail-oriented
- Emergency response
- Complex Problem-solving
- Preventive Maintenance
- Electrical troubleshooting
- Refrigeration and air conditioning
Timeline
Security Officer
Allied Universal Private Security
01.2025 - Current
Student
Lincoln Technical Institute
08.2024 - 07.2025
Catering Delivery Driver
MainLine Aviation
08.2022 - 10.2024
Associates in Hvac - Hvac
Lincoln Technical Institute
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