Kiarra Plaskett
Forkland
Summary
Dynamic Section Chief with the US Army, skilled in ethical leadership and crisis management. Achieved increased project completion rates through effective delegation and enhanced team efficiency. Developed strong relationships with external partners, fostering collaboration and driving organizational success. Proven ability to train and mentor personnel, ensuring high productivity and performance metrics.
Overview
12
12
years of professional experience
Work History
Section Chief
US Army
10.2022 - 10.2024
- Evaluated employee performance fairly, providing constructive feedback for continuous improvement efforts.
- Improved communication between sections, fostering a collaborative work environment.
- Developed strong relationships with external partners to ensure timely collaboration on projects.
- Increased project completion rates with effective delegation and priority assignment.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
Section Chief
US Army
10.2019 - 09.2022
- Evaluated employee performance fairly, providing constructive feedback for continuous improvement efforts.
- Improved communication between sections, fostering a collaborative work environment.
- Enhanced team efficiency by implementing streamlined processes and procedures for daily operations.
- Developed strong relationships with external partners to ensure timely collaboration on projects.
- Boosted employee morale by developing a positive organizational culture focused on recognition and growth opportunities.
- Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
- Increased project completion rates with effective delegation and priority assignment.
- Transformed underperforming teams through strategic leadership and targeted performance improvement initiatives.
- Mentored junior staff members, providing guidance and support for professional development.
- Facilitated successful cross-departmental collaborations to achieve shared goals more efficiently.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Trained 300 personnel on US Army procedures and safety.
- Developed production schedules to maintain sufficient shift coverage.
- Collaborated with US Airforce, US Marine's to support projects, identify issues and implement improvement activities.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Team Leader
US Army
10.2017 - 09.2019
- Maximized system performance, troubleshooting complex network issues to restore connectivity quickly during critical situations.
- Supported mission objectives by designing and implementing custom communication packages tailored to specific operational needs.
- Promoted a culture of safety within the unit, adhering to established protocols when working with high voltage equipment or hazardous materials.
- Streamlined data transmission capabilities by configuring routers, switches, and other networking devices according to mission requirements.
- Safeguarded sensitive information through diligent COMSEC account management, ensuring proper handling of classified materials and encryption devices.
- Supported mission success by establishing and operating battlefield radio systems during training exercises and deployments.
- Assisted in the development of signal operations plans that streamlined communication processes during critical missions.
- Ensured dependable logistics support for training exercises and actual deployments.
- Enabled effective communication among command staff by setting up, configuring, and maintaining tactical satellite systems.
- Improved operational readiness by providing technical assistance and training for local area networks.
- Strengthened team dynamics with effective collaboration across various military units in joint training exercises involving signal support operations.
- Enhanced communication capabilities by installing and maintaining signal support systems and networks.
Signal Support Specialist (25U)
US Army
03.2013 - 03.2016
- Addressed and rectified intricate network challenges to ensure continuous system operation.
- Crafted tailored communication packages to meet unique operational demands, advancing mission objectives.
- Configured routers, switches, and other networking hardware to meet specific mission criteria, optimizing data flow.
- Managed COMSEC account to safeguard sensitive information.
- Executed dependable support for convoy operations across diverse scenarios.
- Ensured reliable communication by delivering signal support in high-pressure, disaster-stricken environments.
- Oversaw battlefield signal support systems.
Education
General AGS -
Shelton State Community College
Tuscaloosa, ALSkills
- Conflict de-escalation
- Ethical leadership
- Motivation
- Data entry
- Leadership development
- Employee training
- Mentoring
- Conflict management
- Talent acquisition
- Government relations
- Crisis management
- Workforce planning
- Department oversight
- Team management
- Motivational leadership
- Staff development
- Meeting facilitation
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Team collaboration
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Customer service management
- Effective leader
- Relationship building
- Staff training/development
- Team building
- Task prioritization
- Self motivation
- Recruitment and hiring
- Interpersonal communication
- Scheduling
- Strategic planning
- Schedule management
- Staff training
- Inventory control
- Time management abilities
- Data analysis
- Staff scheduling
- Quality assurance
- Written communication
Performance evaluation and monitoring
Timeline
Section Chief
US Army
10.2022 - 10.2024
Section Chief
US Army
10.2019 - 09.2022
Team Leader
US Army
10.2017 - 09.2019
Signal Support Specialist (25U)
US Army
03.2013 - 03.2016
General AGS -
Shelton State Community College
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