Summary
Overview
Work History
Education
Skills
Timeline
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Kiarra Smith

Tallahassee,FL

Summary

Experienced and well-rounded recreation leader committed to providing quality supervision and athletic programming. Well-versed in planning, implementing and coordinating recreational programs, training and motivating team members and exceeding expectations. Adaptable and driven with a strong work ethic and the ability to thrive in team-based or individually motivated settings.

Overview

4
4
years of professional experience

Work History

OPS Student Assistant Lead

Springwood elementary
05.2022 - Current
  • Assisted professors with grading assignments, resulting in timely feedback for students.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Aided in development of training materials for new student assistants, promoting smooth onboarding process.
  • Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.
  • Performed data entry and database management to accurately record information and protect data from unauthorized access.

Customer Service Representative

Verizon
07.2021 - 05.2022
  • Educated customers about billing, payment processing and support policies and procedures.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Recreation Leader

City of plant City – Parks & Recreation – Planteen
06.2020 - 07.2021
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Tracked program spending, enrollments and attendance to produce monthly reports for program director.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Engaged participants in recreational activities and team-building exercises.
  • Increased program attendance through effective marketing strategies, including social media promotion and flyer distribution.
  • Assisted in preparing recreational materials and supplies for each activity.

Education

Bachelor of Science Degree - Health, Leisure, and Fitness

Florida A & M University
Tallahassee, FL
12.2023

Skills

  • Supervising Student Activities
  • Microsoft Office
  • Enthusiasm for Students and Teaching
  • Data Modeling
  • De-escalating and Resolving Conflicts
  • Note-taking abilities
  • Administrative tasks
  • Classroom Behavior Management

Timeline

OPS Student Assistant Lead

Springwood elementary
05.2022 - Current

Customer Service Representative

Verizon
07.2021 - 05.2022

Recreation Leader

City of plant City – Parks & Recreation – Planteen
06.2020 - 07.2021

Bachelor of Science Degree - Health, Leisure, and Fitness

Florida A & M University

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Kiarra Smith