Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
My Motto #RootForEachother
Timeline
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Kiasha Cummings

Cleveland,Ohio

Summary

Dynamic and reliable professional with a strong background in customer service and patient care, honed at DoorDash and Sameerah's Spa LLC. Proven ability to manage time effectively while ensuring safety and satisfaction. Skilled in driving and relationship building, with a commitment to maintaining high standards in all tasks.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.

Diligent with strong background in childcare and proven ability to create safe and nurturing environment for children. Successfully managed diverse age groups and facilitated engaging activities to support developmental milestones. Demonstrated effective communication and problem-solving skills in various babysitting roles.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

19
19
years of professional experience

Work History

Driver

DoorDash
06.2023 - Current
  • Navigated routes efficiently, ensuring timely deliveries to various locations.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Assisted in loading and unloading cargo, optimizing space for safe transport.
  • Complied with traffic regulations and safety protocols to minimize risk during operations.
  • Pick Up and Delivery Food To Customers
  • Utilized DoorDash app for navigation, order tracking, and customer communication.
  • Delivered food orders promptly while adhering to safety and traffic regulations.
  • Trained new drivers on best practices for efficient deliveries and customer interaction.
  • Prioritized customer service by resolving delivery issues and ensuring satisfaction.
  • Analyzed feedback to implement process improvements, enhancing overall delivery experience.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Home Health Aide

Sameerah's Spa LLC
05.2023 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Supported medication management by organizing and reminding clients of schedules.
  • Maintained accurate records of patient care and progress notes for continuity.
  • Collaborated with healthcare teams to develop personalized care plans for clients.
  • Prepare Healthy Drinks
  • Whip Homemade Body Butter
  • Host Health Care Classes
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Provided compassionate personal care, ensuring comfort and dignity for clients.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Crew Member, Cashier

Target
02.2011 - 05.2012
  • Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
  • Operated cash register efficiently, handling transactions accurately and maintaining financial accountability.
  • Assisted in training new crew members on operational procedures and customer service best practices.
  • Maintained cleanliness and organization of workstations to adhere to health and safety standards.
  • Greet and help customers
  • Restock and Organize Merchandise
  • Cashier
  • Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
  • Collaborated with team members to maintain cleanliness and organization of work area, enhancing operational efficiency.
  • Assisted in training new crew members on standard procedures and safety protocols, promoting a cohesive team dynamic.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Babysitter

Children First Childcare Center
01.2010 - 08.2010
  • Supervised children during activities, ensuring safety and engagement.
  • Assisted in planning and implementing age-appropriate educational programs.
  • Maintained cleanliness and organization of play areas and materials.
  • Communicated effectively with parents regarding children's progress and needs.
  • Interact, Feed, and Change children Diapers
  • Developed and implemented age-appropriate educational programs to enhance learning experiences.
  • Supervised children in diverse activities, ensuring safety and engagement.
  • Coordinated playtime activities that fostered social skills and teamwork among children.
  • Monitored individual developmental milestones, adapting care plans as needed for growth support.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.

Cook

Burger King
03.2007 - 10.2009
  • Prepared menu items following standardized recipes to ensure quality and consistency.
  • Prepared a variety of dishes following standardized recipes and presentation guidelines.
  • Managed inventory levels, ensuring fresh ingredients were always available for meal preparation.
  • Trained and mentored junior kitchen staff on cooking techniques and safety protocols.
  • Collaborated with front-of-house staff to ensure timely and efficient service during peak hours.
  • Greet Customers
  • Cashier
  • Sanitize Clean all areas
  • Operated kitchen equipment, maintaining safety and hygiene standards throughout food preparation processes.
  • Trained new staff on food preparation techniques and operational procedures to enhance team performance.
  • Monitored cooking times and temperatures to guarantee proper food safety compliance and quality control.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Trained new cashiers on operational procedures and customer service standards.
  • Mentored team members on effective conflict resolution and customer engagement techniques.

Education

GED -

Cleveland Job Corps
13421 Coit Rd Cleveland Ohio 44110
07-2009

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Punctual and reliable
  • Flexible schedule
  • Driving in adverse conditions
  • Relationship building
  • Order picking and processing
  • Shipping and packaging
  • Patient care
  • Personal hygiene assistance
  • Feeding assistance
  • Cleaning and organization
  • Cooking
  • Problem-solving
  • Patience and empathy
  • Strong work ethic

Accomplishments

  • Collaborated with team of 7 in the development of Ummie's Kitchen.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 7 staff members.
  • Positively influenced kids with behavior issues, improving family quality of life.
  • Increased parents' happiness by taking on additional chores and relieving burdens.
  • Cared for 20 children ages 4 months- 23.
  • Documented and resolved unorganized care which led to Wonderful future outcomes.

Interests

  • Cooking
  • Gardening
  • I like working with my hands and fixing things
  • Volunteering
  • Documenting and sharing travel experiences
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • DIY and Home Improvement
  • Participating in local clean-up initiatives
  • I enjoy cooking for friends and family gatherings
  • Camping
  • Growing herbs, vegetables, or fruits in home gardens
  • Volunteering at local animal shelters and rescue organizations
  • Reading
  • Animal Care
  • Passionate about balancing physical health with mental and emotional wellness
  • Homelessness Outreach
  • Creative Writing
  • Personal Development and Self-Improvement
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Dance

My Motto #RootForEachother

I Believe In Always Helping Each Other. Always Wanting For Others What You Want For Yourself. Love, Strength & Unity.

Always Be True, Authentic, Patient. Just Live & Life Will Show You The Way!

Timeline

Driver

DoorDash
06.2023 - Current

Home Health Aide

Sameerah's Spa LLC
05.2023 - Current

Crew Member, Cashier

Target
02.2011 - 05.2012

Babysitter

Children First Childcare Center
01.2010 - 08.2010

Cook

Burger King
03.2007 - 10.2009

GED -

Cleveland Job Corps
Kiasha Cummings