Ki'Asia Green
Huntersville,NC
Summary
Driven and results-oriented professional with extensive experience at Amazon, adept in Microsoft Excel and team leadership. Excelled in enhancing operational efficiency and customer satisfaction through effective problem-solving and team motivation. Demonstrated a strong customer service focus, contributing to significant improvements in team performance and inventory management accuracy.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Amazon
Columbia, SC
06.2022 - 11.2024
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Provided assistance in loading and unloading containers from ships and trains.
- Operated scanners, computers, and other equipment to track orders.
- Maintained accurate inventory records using computerized tracking systems.
- Assembled orders according to customer requests.
- Ensured safety protocols were followed at all times while operating machinery.
- Followed established guidelines for picking orders accurately.
Shift Leader
Citi Trends
Lexington, SC
02.2020 - 05.2022
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
High School Diploma -
Lexington High School
Lexington05-2022
Skills
- Microsoft Excel
- Truck processing
- Customer service focus
- Team motivation
- Sales expertise
- Problem-solving
- Team leadership
- Web development
Timeline
Warehouse Worker
Amazon
06.2022 - 11.2024
Shift Leader
Citi Trends
02.2020 - 05.2022
High School Diploma -
Lexington High School
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