Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kibili Moran

Fontana,CA

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Warehouse Trainer

Target Corporation
01.2018 - Current
  • Interpreted and taught new hires to understand work orders, production, and safety.
  • Inspired employees to exceed goals for productivity.
  • Kept detailed log of employee training progress and evaluated where necessary.
  • Evaluated participant progress and provided materials necessary for continued success.
  • Communicated with participants effectively, delivering positive and constructive feedback with clarity and fairness.
  • Assessed participant engagement and adapted training modules to support group morale.
  • Provided coaching and mentoring to employees.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management

Receptionist

Massage Envy Spa
08.2017 - 02.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Scheduled office meetings and client appointments for staff teams.

Cosmetologist

Lounge Salon
03.2016 - 06.2017
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Educated clients on proper skin care techniques and ideal products suitable to needs.
  • Applied makeup to clients for special occasions to meet requirements.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Developed loyal following of clients by providing high-quality services.

Education

High School Diploma -

A.b. Miller High
Fontana, CA
06.2012

High School Diploma -

Marinello School of Beauty
San Bernardino, CA
01.2012

Skills

  • Learning Strategies
  • Cycle Counts
  • Daily Logs
  • Material Handling
  • New Hire Onboarding
  • Policy and Procedure Implementation
  • Shipping and Receiving
  • Business Needs Analysis
  • Orientation Procedures
  • Coaching and Development

Timeline

Warehouse Trainer

Target Corporation
01.2018 - Current

Receptionist

Massage Envy Spa
08.2017 - 02.2018

Cosmetologist

Lounge Salon
03.2016 - 06.2017

High School Diploma -

A.b. Miller High

High School Diploma -

Marinello School of Beauty

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Kibili Moran