Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Kibu Thomas Mammen

Kibu Thomas Mammen

Mansoura, Doha

Summary

Successful HR Specialist with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

11
11
years of professional experience

Work History

Senior HR Associate

Qatar Gas Group
02.2023 - Current
  • Solely managed HR functions for Qatar Gas Group, streamlining processes across recruitment, performance management, compensation & benefits and Employee Relations
  • Led the implementation of SAP, optimizing HR operations and ensuring 100% accuracy in employee records in compliance with regulations.
  • Streamlined on-boarding process, enhancing the new joiner experience from initial induction through the first 90 days, ensuring smooth transitions.
  • Actively participated in hiring decisions, reviewing resumes/applications, and interviewing candidates, improving the quality of hires.
  • Addressed employee relations, including handling grievances and harassment allegations, ensuring a positive work environment.
  • Assisted with the creation of reports for Senior Management and head office with reports like Budgeting reports, Manpower & Headcount
  • Oversaw payroll operations and monitored employee attendance records, improving process efficiency and reducing errors
  • Managed employee files and ensured 100% accuracy for all paperwork, supporting HR operations and policy compliance.
  • Coordinated with insurance providers to renew medical and workmen’s compensation plans, negotiating favorable terms and ensuring timely processing
  • Attend sensitive Exit meetings where HR presence is required as requested.
  • Authored the Employee Handbook to ensure alignment with labor laws, organizational policies, and best HR practices


HR Manager & Business Development Manager

High Vision Hospitality & Services
04.2022 - 02.2023
  • Instrumental in launching the company by creating HR processes from scratch and managing full-cycle recruitment across all departments.
  • Led full-cycle recruitment and onboarding, from talent sourcing to orientation, ensuring alignment with business needs.
  • Responding and assisting with employee queries.
  • Making sure all files for the employees are up to date.
  • Administered employee payroll in compliance with labor laws and company policies, ensuring 100% accuracy.
  • Negotiated employee medical insurance and workmen’s compensation policies, ensuring optimal coverage and cost-effectiveness
  • Identified and secured new business opportunities, including corporate offices, residential complexes, and hospitality clients.
  • Built and maintained strong client relationships, leading to repeat contracts and long-term partnerships.
  • Prepared and presented proposals and quotations tailored to client requirements, ensuring profitability and competitive pricing.
  • Collaborated with operations teams to ensure service delivery met client expectations and contractual agreements.
  • Conducted market research and competitor analysis to inform pricing strategies and expand service offerings.
  • Implemented marketing initiatives to increase brand awareness and generate leads for new contracts.

MENA Assurance Learning Consultant

Ernst & Young
07.2021 - 12.2021
  • Assisting the Business with the compliance checks for the learnings
  • Assisting the business with conducting and managing different learnings
  • Conducting workshops for facilitators

Senior HR Enablement Consultant,

Ernst & Young
10.2019 - 06.2021
  • Responding and assisting with employee queries
  • Making sure all files for the employees are up to date
  • Creating reports as per the requests from Senior Management
  • Support On-boarding & Transitions Consultant with on-boarding employees from Day 1 to Day 90.
  • Support new joiners in settling into a new country, navigating local customs,administration and pastoral care
  • Run the Day 1 local induction including the coordination with local IT,Facilities Management and Finance.
  • Support execution of on-boarding strategy; obtain business involvement in induction and ongoing on-boarding for new joiners
  • Update the Talent Consultants on progress within the first 90 days and raise any concerns
  • Ensure 100% accuracy of hard copy personnel files for all Employees based in the location
  • Print, sign and distribute employees letters and liaise with the legal entity signatory to sign contracts
  • Attend sensitive Exit meetings where HR presence is required as requested by Exit Operations or ER
  • Support all operational activity that needs to be executed face to face and locally as appropriate (i.e. CFTs) and not delivered by HR Operations, SL Consultants or shared services
  • Provide support in implementation of any Reward initiatives or programs relating to flexible working, health, well-being etc.
  • Support the Senior Talent Consultant and Lead Talent Consultant in developing communications to the business on people initiatives, key talent insights etc.
  • Support HR Enablement leader in standardizing and simplifying local processes (and supporting technology), aligning to globally defined processes including SAP Success Factors.
  • Assisting recruitment team with recruitment during busy season.
  • Interpreted and explained human resources policies, standards, and regulations.
  • Organized employee records consistently, staying compliant with internal and government requirements.
  • Address employee relations issues, harassment allegations and work complaints.

HR Associate

Ernst & Young
07.2016 - 09.2019
  • Responding and assisting with employee queries
  • Making sure all files for the employees are up to date.
  • Creating reports as per the requests from Senior Management
  • Support On-boarding & Transitions Consultant with on-boarding employees from Day 1 to Day 90.
  • Support new joiners in settling into a new country, navigating local customs,administration and pastoral care.
  • Run the Day 1 local induction including the coordination with local IT, Facilities Management and Finance.
  • Support execution of on-boarding strategy; obtain business involvement in induction and ongoing on-boarding for new joiners
  • Update the Talent Consultants on progress within the first 90 days and raise any concerns
  • Ensure 100% accuracy of hard copy personnel files for all Employees.
  • Print, sign and distribute employees letters and liaise with the legal entity signatory to sign contracts
  • Attend sensitive Exit meetings where HR presence is required as requested by Exit Operations or ER
  • Support all operational activity that needs to be executed face to face and locally as appropriate (i.e. CFTs) and not delivered by HR Operations, SL Consultants or shared services
  • Provide support in implementation of any Reward initiatives or programs relating to flexible working, health, well-being etc.
  • Support the Senior Talent Consultant and Lead Talent Consultant in developing communications to the business on people initiatives, key talent insights etc.
  • Support Nationalization strategies where required in the GCC
  • Support HR Enablement leader in standardizing and simplifying local processes (and supporting technology), aligning to globally defined processes including SAP Success Factors
  • Assisting recruitment team with recruitment during busy season.
  • Interpreted and explained human resources policies, standards, and regulations.
  • Organized employee records consistently, staying compliant with internal and government requirements.
  • Address employee relations issues, harassment allegations and work complaints

Process Associate

Ernst & Young
12.2014 - 06.2016
  • Respond to employee requests & queries through email/telephone as part of HR helpdesk support.
  • Preparing employee letters as per the requests from the employees.
  • Managing the probation for MENA employees and getting the feedback from counselors.
  • Preparing and sending of reports like employee reports, E-filing , Probation on monthly basis
  • Ensuring that TAT are met and excellent customer relations are developed
  • Provide first-line help desk support to HR across MENA region and IT community
  • Work on other HR operational support activities and completing all assignment within the timeliness.
  • Coaching and mentoring Junior peers
  • Screening of CV's of the candidates as per the Job Description
  • Short-listing of Candidates & Scheduling of Interviews with Senior Recruiters
  • Preparing the offer letter and sending it to the candidate
  • Creation and updation of Employee Profiles in HR Lite and GHRS
  • Maintaining employee records
  • Preparing reports as requested by client

Education

MBA - Global Business

Coventry University
London, United Kingdom
09-2014

Skills

  • HR policies implementation
  • Leadership and team building
  • Active listening
  • Employee Relations
  • Comminication Skills
  • Labour Law
  • Computer Applications

Accomplishments

  • 3 time Shukran Star Award for Quality and Technical Excellence, Team Leadership and Personal Leadership.
  • Successfully assisted to startup a company and helped to recruit critical staffs, implemented HR Policies and issue Labour contracts.
  • Implemented HR policies for EY Qatar office to make sure they are in line with Qatar Labour laws.
  • Part of Success Factor and SAP testing team to automate the HR process for Qatar office.

Languages

English
Full Professional
Malayalam
Native or Bilingual
Tamil
Full Professional
French
Elementary

Timeline

Senior HR Associate

Qatar Gas Group
02.2023 - Current

HR Manager & Business Development Manager

High Vision Hospitality & Services
04.2022 - 02.2023

MENA Assurance Learning Consultant

Ernst & Young
07.2021 - 12.2021

Senior HR Enablement Consultant,

Ernst & Young
10.2019 - 06.2021

HR Associate

Ernst & Young
07.2016 - 09.2019

Process Associate

Ernst & Young
12.2014 - 06.2016

MBA - Global Business

Coventry University

Similar Profiles

CREATE PROFILE