Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Trujillo

Mesquite

Summary

Dynamic and goal-oriented professional with a proven track record in customer relationship management at Flooring Service. Skilled in task prioritization and complex problem-solving, I excel in achieving sales targets while providing exceptional service. Experienced in training and mentoring, I foster team success and enhance customer experiences.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Flooring Service
08.2024 - 04.2025
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Established rapport with customers using active listening and interpersonal skills.
  • Provided exceptional services and pleasant shopping experiences to our customers.

Cashier

Dairy Queen
02.2024 - 04.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Team Lead

Dynamic Environmental Systems, In
05.2021 - 04.2023
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Coached team members in techniques necessary to complete job tasks.

Education

High School Diploma -

Mesquite High School
Mesquite
06-2021

Skills

  • Task prioritization
  • Sales target achievement
  • Customer relationship management
  • Inside and outside sales
  • Hospitality and accommodation
  • Goal oriented
  • Complex Problem-solving

Timeline

Sales Assistant

Flooring Service
08.2024 - 04.2025

Cashier

Dairy Queen
02.2024 - 04.2024

Team Lead

Dynamic Environmental Systems, In
05.2021 - 04.2023

High School Diploma -

Mesquite High School

Similar Profiles

CREATE PROFILE