KiDale McKinley
Blanchard
Summary
Dynamic and results-oriented professional with proven leadership qualities and exceptional customer service skills honed at MOD Pizza. Excelled in multitasking and team collaboration, significantly enhancing customer satisfaction and operational efficiency. Demonstrated adeptness in problem-solving and safety awareness, ensuring a seamless and positive dining experience.
Reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Crew Member
Scooters Coffee Shop
12.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Shift Leader
MOD Pizza
10.2024 - 11.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
Crew Member
Taco Casa
03.2024 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Stocked shelves to organize aisles in assigned department.
Education
High School Diploma -
Highset Online School
Norman, OK10-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Safety awareness
- Heavy lifting
- Fast learner
- Initiative and Self-motivation
Timeline
Crew Member
Scooters Coffee Shop
12.2024 - Current
Shift Leader
MOD Pizza
10.2024 - 11.2024
Crew Member
Taco Casa
03.2024 - 10.2024
High School Diploma -
Highset Online School
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