KIdong Keomorakoth
Long Beach,CA
Summary
Management professional experienced in leading and motivating teams. Brings skills in scheduling, knowledge of employment law and strengths in building relationships with staff. Looking to put knowledge and abilities to good use in growth-oriented position focused on improving operations for changing needs. Motivated business professional bringing 10+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
29
29
years of professional experience
Work History
Franchise Owner
Self-employeed
Long Beach, CA
01.2005 - Current
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in the cleaning industires.
- Increased business with improved marketing and customer service strategies, resulting in a 150k in revenue in 2021.
- Expanded business 30% by hiring and training staff, finding new locations and marketing franchises to local consumers.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Optimized team hiring, training and performance.
- Provided outstanding coaching to employees to boost productivity.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Security Manager
Securitas Security Services USA
Long Beach, CA
04.2003 - 01.2015
- Investigated incidents and wrote reports.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Supervised Port of Los Angeles grounds, employee entrances and exits and security officers on duty.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Monitoring the CCVT Security cameras and Directing traffic
Education
Associate of Science - Aeronautical Engineering Technologies
Spartan College of Aeronautics And Technology
Tulsa, OK06.2003
High School Diploma -
Jordan High School
Long Beach, CA06.2000
Skills
- Focus and Follow-Through
- Integrity and Transparency
- Employee Training
- Performance Monitoring and Evaluation
- Incident Response
- Customer Service
- Calming Strategies
- Administrative Management
- Staff Management
- Leadership and People Development
- Business Leadership
Timeline
Franchise Owner
Self-employeed
01.2005 - Current
Security Manager
Securitas Security Services USA
04.2003 - 01.2015
Associate of Science - Aeronautical Engineering Technologies
Spartan College of Aeronautics And Technology
High School Diploma -
Jordan High School
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