Kiefer Myers
Summary
Detail-oriented Assembly Test Technician with a proven track record at Honeywell INTL, recognized for implementing process improvements that enhanced on-time delivery rates. Professional technician with strong background in assembly and testing. Skilled in troubleshooting, quality assurance, and using precision instruments. Known for exceptional teamwork, adaptability, and delivering reliable results. Ready to contribute effectively in fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assembly Test Technician
Honeywell INTL
01.2023 - Current
- Reduced errors with meticulous attention to detail during assembly and testing procedures.
- Trained new hires on proper assembly techniques and testing protocols, fostering a culture of knowledge sharing among team members.
- Implemented process improvements that resulted in shorter lead times and increased on-time delivery rates.
- Worked hard becoming the lead trainer in the area, teaching myself the best techniques for building, troubleshooting, and pre-test of units before ATP to better educate my trainees.
- Operated wide range of hand and power tools, complex test rigs and fixtures and executed consistently accurate tests.
Assembly Test Technician
PDS Tech - Honeywell
05.2022 - 01.2023
- Began learning and soaking up as much information about the job
- Learned the importance of maintaining a safe and clean work environment
- Learned how to navigate and use SAP, CMM's, Service Bulletins, Blueprints, ATP's, and other commercial and military auth docs.
- Trained on using tools in the process to prevent damage to hardware.
- Quickly became very knowledgeable and began my first training position in Teardown
- Exceeded my peers abilities and was promoted to build to expand my knowledge in the field
Customer Service Representative
Consumer Cellular
03.2022 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Manager
Rosati's Authentic Chicago Pizza
06.2021 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Customer Service Representative
Circle K
04.2020 - 06.2021
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Worked in the kitchen of Circle K where I was required to acquire my food handlers certification
- Provided quick and respectful customer service
- De-escalated customer conflicts and provided solutions to achieve a good experience with customers.
- Provided product requested as quickly as possible making sure to never waste company time or the customers time.
Crew Member Cook
Rosatis Authentic Chicago Style
05.2019 - 03.2020
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Began training for Assistant Manager role and learned about the revenue and profit system the owner had set up.
- Was given and trusted with responsibilities such as being given a store key to close and open the store, ability to close out the register and collect the bank drops for over profit from that day, and ability to manage staff to provide a healthy work environment and develop a team that works well together.
Education
Networking Certification - Computer Networking
East Valley Institute of Technology (EVIT)
Tempe, AZ07-2021
High School Diploma -
Camille Casteel High School
Chandler, AZ06-2021
Skills
- Wiring diagrams
- Electrical troubleshooting
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Reliability
- Critical thinking
- Parts replacement
- Active listening
- Effective communication
- Mechanical assembly
- Quality control
Certification
- Solder Certified, Honeywell - [October 8th, 2024]
- Pin and Crimp Certified, Honeywell - [October 21st, 2024]
- 14CFR Certified, Honeywell - [October 4th, 2024]
- Laser Certified, Honeywell - [April 2nd, 2025]
- Certified Analyst, Honeywell - [July 8th, 2025]
Languages
English
Native or Bilingual
Timeline
Assembly Test Technician
Honeywell INTL
01.2023 - Current
Assembly Test Technician
PDS Tech - Honeywell
05.2022 - 01.2023
Customer Service Representative
Consumer Cellular
03.2022 - 05.2022
Manager
Rosati's Authentic Chicago Pizza
06.2021 - 03.2022
Customer Service Representative
Circle K
04.2020 - 06.2021
Crew Member Cook
Rosatis Authentic Chicago Style
05.2019 - 03.2020
Networking Certification - Computer Networking
East Valley Institute of Technology (EVIT)
High School Diploma -
Camille Casteel High School
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