Samantha Kier
Lincoln,NE
Summary
Motivated Assistant Pastry Chef skilled in all areas of preparation, plating and service. Organized, disciplined and hardworking with excellent communication and planning abilities. Prepared to bring 6 years' experience in the field to a challenging new position.
Overview
8
8
years of professional experience
Work History
Assistant Pastry Chef
Country Club Of Lincoln
11.2023 - Current
- Maintained a clean and organized workspace, ensuring efficient operations and adherence to health codes.
- Improved inventory management by regularly monitoring ingredient levels and placing timely orders as needed.
- Assisted head pastry chef in developing new recipes for seasonal menus, resulting in increased sales.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
Front of House Manager
Butterfly Bakery
06.2021 - 11.2021
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Increased public awareness of local resources by supporting and promoting community events.
Shift Manager
Taco Johns
03.2016 - 04.2020
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Counted registers and cleaned and secured shop at end of shift.
Restaurant Hostess
Red Lobster
11.2018 - 05.2019
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Central City High School
Central City, NE05.2018
Skills
- Menu Development
- Cake Decorating
- Sanitation Practices
- Staff Development
- Sales Techniques
- Team Leadership
- Hiring and Training
- Supply Ordering
- Entrepreneurial Operating System
- POS system
Timeline
Assistant Pastry Chef
Country Club Of Lincoln
11.2023 - Current
Front of House Manager
Butterfly Bakery
06.2021 - 11.2021
Restaurant Hostess
Red Lobster
11.2018 - 05.2019
Shift Manager
Taco Johns
03.2016 - 04.2020
High School Diploma -
Central City High School
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