Hi, I’m
Kiele Tobey
Esthetician
San Diego,CA
Summary
Hardworking and passionate job seeker with strong organizational skills and strong sales. Result-oriented, and eager to bring administrative expertise to a growing company in need of top level-support. Proficient in learning new tasks quickly, connecting with customers & maintain sales performances.
Overview
9
years of professional experience
Work History
Summer Sheen
Spray Tan Technician
02.2022 - Current
Job overview
- Management of social media account resulting in a growing profile.
- Customizes color solution for every single client.
- Providing great communication skills leading to customer satisfaction and loyalty.
- Work closely to establish and maintain customer relationships.
- Up selling products and services to boost sales exceed expectations.
- Handled credit card payments and quickly resolved computer errors in the event of a system shutdown.
- Taking personal and individual notes on every single client based on their appointment.
- Demonstrated product knowledge with customers while making recommendations.
Jacksons Bar and Oven
Fine Dining Server
10.2017 - 11.2021
Job overview
- Maintained a high volume of customers regularly and promoted a welcoming environment to patrons for future interactions.
- Served up to 13 tables at once consisting of 4-12 people per table with zero mishaps or complaints.
- Cultivated warm relationships with regular customers.
- Provided superior service to customers, addressing all concerns ranging from beverage/food ingredients to food allergies.
- Ensured tables and work areas were cleaned and sanitized in accordance with all food and alcohol policies.
- Proficiently communicated dining room orders with kitchen staff, directing special attention to customer requests and/or dietary limitations.
Seasons of Skin Day Spa
Spray Tan Technician
08.2016 - 06.2020
Job overview
- Educating clients on products.
- Informing clients on before and after care.
- Entrusted to handle confidential and sensitive situations in a professional matter.
- Called clients for upcoming appointments.
- Performed one-on-one spray tans.
- Front desk responsibilities included greeting clients.
- Resolved tanning issues.
- Making clients feel comfortable and confident.
Seasons of Skin Day Spa Santa Rosa CA
Spa Receptionist
08.2015 - 09.2018
Job overview
- Meeting and greeting all clients.
- Took incoming phone calls, responded to all emails and messages.
- Spent part of each day cleaning the spa to enhance customer service.
- Handled all social media marketing.
- Restocked linen and laundry.
- Training new receptionist on duties and expectation.
- Resolved client issues.
- Introduced new beauty products to consumers by informing clients about use and benefits.
Education
Maria Carrillo High School
High School Diploma
05.2015
Santa Rosa Junior CollegeSanta Rosa, CA
Some College (No Degree) from Fashion Analysis
Skills
- Administering Social Media Accounts
- Superior interpersonal skills
- Extremely Organized
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- High-Volume Dining
Timeline
Spray Tan Technician
Summer Sheen
02.2022 - Current
Fine Dining Server
Jacksons Bar and Oven
10.2017 - 11.2021
Spray Tan Technician
Seasons of Skin Day Spa
08.2016 - 06.2020
Spa Receptionist
Seasons of Skin Day Spa Santa Rosa CA
08.2015 - 09.2018
Maria Carrillo High School
High School Diploma
Santa Rosa Junior College
Some College (No Degree) from Fashion Analysis
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