Summary
Overview
Work History
Education
Skills
Work Availability
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Timeline
Hi, I’m

Kielly Durkin

Saint Petersburg,FL
Kielly Durkin

Summary

-Personable Office Administrator with over 6 years of experience prioritizing multiple tasks requiring prompt solutions.

-Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. -Professional and welcoming in creating upbeat work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

-Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admin position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
years of professional experience

Work History

Southeast Energy Consultants

Office Manager / HR
01.2021 - Current

Job overview

  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.

Southeast Energy Consultants

QA Manager
03.2019 - 12.2020

Job overview

  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Communicated with production team members about quality issues.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Updated quality control records and reports.

Southeast Energy Consultants

Sales Representative
04.2017 - 12.2019

Job overview

  • Managed customer accounts to secure customer satisfaction and repeat business.

  • Built relationships with customers using strong persuasion and active listening skills.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.

Michaels Arts And Crafts

Cashier
01.2016 - 04.2017

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise.

Sonnys Real Pit BBQ

Hostess
01.2016 - 04.2017

Job overview

  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Moes Southwestern Grill

Shift Leader
12.2012 - 01.2016

Job overview

  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Lil Ceasers Pizza

Pizza Maker
07.2012 - 12.2012

Job overview

  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly
  • Wiped down counters and food prep stations using bleach and clean cloths.

Jaybor

Telemarketer Sales Representative
07.2013 - 12.2013

Job overview

  • Built relationships with customers using strong persuasion and active listening skills.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Completed daily and weekly sales reporting using assigned tools.
  • Called prospective customers in designated market area to qualify leads.

Education

Ppark High School
Pinellas Park, FL

06.2015

University Overview

Skills

  • Planning and Prioritization
  • Effective Written and Verbal Communication
  • Calendar Management
  • Data Communications
  • Payroll
  • Time Management
  • Administrative Support
  • Examining Information
  • Office Reception
  • Office Management
  • Business Administration
  • Graphic Design
Availability
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Quote

If you can dream it, you can do it.
Walt Disney

Timeline

Office Manager / HR
Southeast Energy Consultants
01.2021 - Current
QA Manager
Southeast Energy Consultants
03.2019 - 12.2020
Sales Representative
Southeast Energy Consultants
04.2017 - 12.2019
Cashier
Michaels Arts And Crafts
01.2016 - 04.2017
Hostess
Sonnys Real Pit BBQ
01.2016 - 04.2017
Telemarketer Sales Representative
Jaybor
07.2013 - 12.2013
Shift Leader
Moes Southwestern Grill
12.2012 - 01.2016
Pizza Maker
Lil Ceasers Pizza
07.2012 - 12.2012
Ppark High School
Kielly Durkin