Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kielra Brown

Milwaukee,WI

Summary

Efficient Order Packer known for maintaining high productivity and completing tasks with precision. Possess specialized skills in inventory management, packaging techniques, and quality control procedures. Excel at time management, problem-solving, and teamwork to meet tight deadlines and ensure customer satisfaction. Efficient Warehouse Worker known for maintaining high productivity levels and completing tasks with precision. Skilled in inventory management, equipment operation, and quality control processes. Possess strong organizational, time management, and teamwork skills, ensuring seamless operations in fast-paced environments. Excel at communication and problem-solving to meet demanding warehouse goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Order Packer

Canteen Vending
New Berlin, WI
02.2023 - 08.2024
  • Received incoming shipments of product from suppliers.
  • Verified accuracy of items received against packing list or invoices.
  • Organized warehouse inventory according to size, type, color, or product code.
  • Packaged goods in appropriate containers for shipment.
  • Ensured that all orders were filled accurately with the correct item numbers and quantities requested by the customer.

Customer Service Representative

Spectrum
Milwaukee, WI
04.2022 - 11.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Warehouse Worker

Natures Path
Sussex, WI
05.2021 - 04.2022
  • Received and tracked incoming inventory shipments.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Performed cycle counts to maintain accurate inventory records.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Staged and sorted multiple types of products for loading.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Education

Vincent High School
Milwaukee, WI
06-2017

Skills

  • Shipping procedures
  • Efficient time management
  • Load Planning
  • Warehouse Safety
  • Order Accuracy
  • Preventive Maintenance
  • Order Fulfillment
  • Storage Organization
  • Order Preparation
  • Material Handling
  • Shipping and receiving
  • Warehouse Operations
  • Inbound and Outbound Calling
  • Complaint resolution
  • Dispute Resolution
  • Positive and professional
  • Account updating
  • Computer Proficiency
  • Order Processing
  • Courteous demeanor
  • High-energy attitude
  • Business development understanding
  • Payment Processing
  • Active Listening
  • Team Development
  • Critical Thinking

Certification

  • Food safety handler
  • CBRF

Timeline

Order Packer

Canteen Vending
02.2023 - 08.2024

Customer Service Representative

Spectrum
04.2022 - 11.2023

Warehouse Worker

Natures Path
05.2021 - 04.2022

Vincent High School

Similar Profiles

CREATE PROFILE
Kielra Brown