KIEMOY FLEMING
ST. Maarten
Summary
Ambitious pre-med student and enthusiastic healthcare volunteer eager to join AUC School of Medicine. I gained extensive experience at a local clinic where I developed skills in patient care and medical support and was able to demonstrate my interpersonal skills and ability to work under pressure, as well as quality care and support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Nurse Assistant
Womens Health Services N.V.
05.2022 - 08.2023
- Contributed to efficient healthcare delivery by accurately documenting patient information in electronic medical records.
- Fostered a culture of learning among fellow Student Nurse Assistants through peer mentorship and knowledge sharing.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Customer Service Representative
STM N.V.
05.2021 - 06.2023
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Met customer call guidelines for service levels, handle time and productivity.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Bachelor of Science - Clinical Professions
Florida State University
Tallahassee, FL12-2024
Associate of Arts -
Tallahassee Community College
Tallahassee, FL05-2023
High School Diploma -
St. Dominic High School
St. Maarten12-2020
Skills
- Patient Care
- Clinical Documentation
- Healthcare ethics
- Cultural competence
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Proficiency in excel and word
Certification
- Citi Training: Health Disparities: Promoting Equity and Diversity in Clinical Research
- Citi Training: Social Media and Research Recruiting Training
- CITI Training: Information Privacy and Security-Health Privacy
Timeline
Student Nurse Assistant
Womens Health Services N.V.
05.2022 - 08.2023
Customer Service Representative
STM N.V.
05.2021 - 06.2023
- Citi Training: Health Disparities: Promoting Equity and Diversity in Clinical Research
- Citi Training: Social Media and Research Recruiting Training
- CITI Training: Information Privacy and Security-Health Privacy
Bachelor of Science - Clinical Professions
Florida State University
Associate of Arts -
Tallahassee Community College
High School Diploma -
St. Dominic High School
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