Kien Birch
Summary
Professional security specialist equipped to ensure safety and protection. Brings strong skills in risk assessment, incident response, and surveillance operations. Focuses on team collaboration and consistently adapts to changing needs. Known for reliability and results-driven approach. Detail-oriented with a strong desire to contribute to the achievement of stellar results.
Overview
8
8
years of professional experience
Work History
Professional Security Officer
Allied Universal Security Services
08.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Responded swiftly to incidents, effectively managing emergencies and minimizing risks.
- Trained new security staff on protocols, enhancing overall team performance and compliance.
- Developed incident response plans, improving preparedness for various emergency scenarios.
- Developed strong relationships with site personnel, creating a sense of trust and open communication regarding security concerns.
- Responded swiftly to alarms or emergencies, mitigating potential damage or loss due to timely intervention.
- Implemented visitor management system to track guest arrivals accurately and maintain proper documentation on-site visits.
- Maintained accurate records of daily activities and incident reports, contributing to an organized security operation.
- Maintained high standards of professional conduct while interacting with clients, visitors, vendors and staff members.
- Managed access control systems for secure areas, preventing unauthorized entry and protecting valuable assets.
- Checked and verified identification prior to granting facility access.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access badges to authorized personnel.
Inbound Stow Associate
Amazon
10.2023 - 11.2024
- Sorted products onto shelves according to type, weight, and size.
- Separated damaged items from functional ones before placing on shelves.
- Maintained clean and organized workspaces to uphold safety standards.
- Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
- Maintained safety and efficiency to maximize overall productivity and increase stowing rates.
- Unpacked and repacked items in different quantities and configurations for shipment.
Customer Service/Orders Associate
The Home Depot
01.2023 - 04.2023
- Ensured all customer orders were fulfilled in a timely manner
- Used organizational skills to ensure all customer orders were properly staged
- Used mathematical skills to quickly calculate and keep track of the amounts of on-hand inventory and the amount reserved for orders
- Provided exceptional customer service in face-to-face interactions and over the phone
- Educated hundreds of customers about the quality of Home Depot products. Ensured customers were well-informed regarding Home Depot products and services
- Contact : (208) 461-6476
Overnight Freight Associate
The Home Depot
03.2022 - 01.2023
- Worked in a fast-paced environment to accomplish multiple tasks by their deadlines
- Developed strong and positive relations within a small team
- Became certified to operate heavy machinery within the first few weeks of employment
- Used analytical skills to plan and execute the best course of action to handle inventory
- Developed the ability to quickly calculate the amount of received inventory
- Used excellent organization skills to ensure all inventory had proper storage
- Helped oversee team members and new hires
- Received multiple awards for displaying excellency
- Contact : (208) 461-6476
Agricultural Worker
Juan Victor Llanas
08.2021 - 09.2021
- Company Overview: Employer, contracted by agricultural producers to harvest crops
- Reached full productivity in a few days
- Worked under intense, fast-paced conditions while maintaining full productivity
- Employer, contracted by agricultural producers to harvest crops
Agricultural Worker
V Enterprises Inc.
06.2017 - 09.2019
- Company Overview: Small company working with agricultural producers to maintain and harvest crops
- Integrated into the team and reached a high level of efficiency in under one month
- Developed the ability to accomplish numerous tasks despite existing language barriers
- Oversaw team members/new hires and assisted in the development of their skills
- Small company working with agricultural producers to maintain and harvest crops
Education
High School Diploma -
Vision Charter School
Caldwell, IDAssociate of Arts - General Studies
BSU, NNU, CWI
Associate of Arts - History
College of Western Idaho
Nampa, IDSkills
- Problem-Solving
- Time Management
- Adaptability
- Teamwork
- Quick learner
- Detail-oriented
- Patrol operations
- Verbal de-escalation
- Discretion and confidentiality
- Security awareness training
- Incident reporting
- Fire safety protocols
- Threat assessment
- Access control management
- Security policy compliance
- Workplace safety
- Verbal and written communication
- Situational awareness
- First aid certified
- Access control
Accomplishments
- Yale Science & Engineering Association Award, 02/01/20, Most outstanding exhibit in physics, computer science, engineering, or chemistry at the Western Idaho Science & Engineering Fair for: Self Sufficient Vehicle using a combination of an electrolyzer solar cell and a hydrogen fuel cell.
- 3rd Place in the Idaho Science and Engineering Fair, 04/01/18, Excellence demonstrated in the field of science, technology, engineering, and mathematics during High School Freshman and Sophomore Year.
- Stockholm International Water Institute- Stockholm Junior Water Prize Regional Award, 02/01/19, Award of excellence for a water-related science research project: hydro-pack.
Hobbies and Interests
- Mechanical Engineering
- Endocrinology
- Environmental Science
- Computer Programming
- Rock Climbing
- Weight Lifting
- Video Games
Timeline
Professional Security Officer
Allied Universal Security Services
08.2025 - Current
Inbound Stow Associate
Amazon
10.2023 - 11.2024
Customer Service/Orders Associate
The Home Depot
01.2023 - 04.2023
Overnight Freight Associate
The Home Depot
03.2022 - 01.2023
Agricultural Worker
Juan Victor Llanas
08.2021 - 09.2021
Agricultural Worker
V Enterprises Inc.
06.2017 - 09.2019
Associate of Arts - General Studies
BSU, NNU, CWI
Associate of Arts - History
College of Western Idaho
High School Diploma -
Vision Charter School