Summary
Overview
Work History
Education
Skills
Timeline
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Kieosha Davis

Bronx,NY

Summary

A passionate medical receptionist/ child care worker that maintains integrity at all times. Self-starter that when assigned to task exhibit a high level of dedication. A team oriented and adaptable player that demonstrates outstanding care for people Professional that combines excellent organizational skills with hands-on knowledge and strong work ethic in everyday work.

Overview

11
11
years of professional experience

Work History

Secretary

Columbia Doctors
New York, NY
01.2024 - Current

• Responsible for opening and closing offices on a daily basis.

• Welcomes and greets patients and visitors, answering and referring inquires.

• Registers new patients and updates existing patient demographics by collecting details patient information including personal and financial information.

• Verify insurance authorizations and eligibility and obtain necessary information when applicable.

• Schedule endoscopy and colonoscopy procedures for patients.

  • Arrange lunches for the doctors with reps from the pharmaceutical companies.

Patient Associate

New York-Presbyterian
New York, NY
11.2022 - 11.2023
  • Coordinated and scheduled office visits and procedures (MRI's and CT scans)
  • Guided patients using kiosk, upon arrival
  • Communicated insurance participation, financial responsibility (if applicable) to the patient population
  • Provided intake forms for all new patients that was required per provider
  • Organized and maintained inventory for office department
  • Confirmed and verified if pt insurance is active/not active
  • Helped maintain patient cleanliness (waiting rooms)
  • Personalized patient care while maintaining orderly flow

Junior Receptionist

Manhattan Valley Pediatrics
New York, NY
10.2020 - 07.2022
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Created referrals for patients (BCBS, EMBLEM, HEALTHFIRST, and UHC
  • Faxed medical records, camp forms, and otc
  • Forms and lab results to other practices
  • Confirmed eligibility for health insurances
  • Efficient with filling out HIPAA forms
  • Efficient in CHADIS (patient online system
  • Batched out income for daily earnings

Teacher

Sunshine Learning Center
New York, NY
09.2017 - 04.2020
  • Cultivated organized classroom spaces to deliver an inclusive and welcoming learning experience
  • Worked closely with fellow teachers and faculty teams to meet student needs
  • Communicated with parents through tadpoles, newsletters and phone calls to share current classroom information, assignments and upcoming events
  • Created lesson plans every week

Child Caretaker

Self-employed
Bronx, NY
01.2015 - 07.2015
  • Established safe environments for play and developed activities to supplement learning
  • Provided in-home care for infants, toddlers and children
  • Organized activities to encourage exploration and curiosity
  • Cultivated safe and inclusive care environment to nurture and encourage children
  • Worked with parents to help children progress towards educational and behavioral goals

Administrative Assistant

The Children's Village
Bronx, NY
01.2014 - 03.2014
  • Answered incoming calls and directed messages to correct party
  • Processed correspondence, documents and reports to support clerical staff
  • Distributed visitors travel fare/ managed company car plaques, and gas cards
  • Prepared miscellaneous letters, memorandums and emails
  • Interacted with infants, toddlers and teenagers while they waited for parent visit

Education

Master of Arts - Health Care Administration

Ashford University
San Diego, CA
07.2017

Bachelor of Arts - Health Services Management

Berkeley College
New York, NY
04.2012

Skills

  • Patient observation
  • Electronic charting
  • Efficient using (EMR systems using PCC and EPIC
  • Health education
  • Clinical documentation
  • Excellent customer service
  • Early childhood education
  • Child development
  • Safety awareness

Timeline

Secretary

Columbia Doctors
01.2024 - Current

Patient Associate

New York-Presbyterian
11.2022 - 11.2023

Junior Receptionist

Manhattan Valley Pediatrics
10.2020 - 07.2022

Teacher

Sunshine Learning Center
09.2017 - 04.2020

Child Caretaker

Self-employed
01.2015 - 07.2015

Administrative Assistant

The Children's Village
01.2014 - 03.2014

Master of Arts - Health Care Administration

Ashford University

Bachelor of Arts - Health Services Management

Berkeley College
Kieosha Davis