Kiera Beach
Chicago
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Mail Processing Clerk
USPS
07.2024 - Current
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
Administrative Assistant II
City Of Chicago
06.2023 - 06.2024
- Check-in an influx of respondents using AHMS software and directing them to designated hearing room
- Assist hearing department by filing motions and scheduling hearings
- Develop and maintain filing system
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Customer Service Representative
First Transit
05.2021 - 06.2023
- Handled high volume of incoming calls averaging 200 calls per day
- Scheduled medical transportation rides for active county care members
- Communicated with vendors on member`s behalf
- Monitored eta to ensure company goals are being met
Front Desk Agent
Marriott Hotel - W Brand
04.2019 - 04.2021
- Used internal software to process reservations, check-ins and check outs
- Calculated billings and posted charges to room accounts
- Offered room upgrades to guests to promote sells
Store Manager
Family Dollar
01.2013 - 04.2019
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
- Led weekly store meetings with staff to discuss sales and inventory
- Maintained proper product levels and inventory control
Front Desk Receptionist
DuPage Medical Group
03.2012 - 01.2013
- Used registration system to schedule patients for routine procedures
- Monitored patients’ most recent health insurance, demographics and health history
- Performed health assessments with patients for complex procedures
Education
Associate of Applied Science - Early Childhood Education
Bryant And Stratton College
Getzville, NY06-2027
Skills
- Verbal and written Communication
- Organizational
- Interpersonal skills
- Problem-solving skills
- Work independently
- Accuracy and precision
- Data entry skills
- Customer service
- Detail oriented
- Time management
Timeline
Mail Processing Clerk
USPS
07.2024 - Current
Administrative Assistant II
City Of Chicago
06.2023 - 06.2024
Customer Service Representative
First Transit
05.2021 - 06.2023
Front Desk Agent
Marriott Hotel - W Brand
04.2019 - 04.2021
Store Manager
Family Dollar
01.2013 - 04.2019
Front Desk Receptionist
DuPage Medical Group
03.2012 - 01.2013
Associate of Applied Science - Early Childhood Education
Bryant And Stratton College
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