Kiera Benneddeb
20 Los Flores Ave, South San Francisco,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities devoted to giving every customer a positive and memorable experience.
Holds strong work ethic, excellent problem-solving skills, detail-oriented and able to learn new concepts quickly.
Responsible and motivated to take on new challenges, and has excellent time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Linguist
Army Reserve
Dublin, CA
07.2021 - Current
- Interpreted in real-time between English and French; Korean speaking individuals on multiple occasions.
- Supplied well-written summaries and translations of raw foreign conversations in French and Korean which positively impacted relations with clients.
- promptly and efficiently identified needs of customers and executed necessary tasks to satisfy costumers.
- Displayed strong telephone etiquette, effectively handling difficult calls which helped increase popularity amongst clientele.
- Understood and followed oral and written directions and exceeded expectations when performing orders .
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
Human Intelligence Collector
Army Reserve
Dublin, CA
07.2021 - Current
- Developed plans for conducting HUMINT operations in hostile environments.
- Gathered and analyzed data on individuals of interest using open-source research methods in order to facilitate rapport with sources.
- Utilized various communication methods such as telephone calls and emails to contact sources and effectively gather information.
- Developed rapport with sources in order to gain access to sensitive information.
- Analyzed collected HUMINT materials in order to identify patterns or trends related to threats.
- Conducted debriefings with personnel and obtained intelligence information pertinent to the mission's success.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
Pet Sitter
Self-employed
San Francisco, CA
08.2020 - Current
- Followed safety protocols for handling animals in accordance with company policies and local regulations.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- facilitated costumer relations by meeting with owners to gather pet care information and discuss pet sitting duties.
- Reduced stress and maintained socialization of dogs and cats by playing and entertainment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Walked dogs on a regular basis, ensuring they were kept safe and healthy.
- Delivered mail, newspapers, packages from the front porch to inside the home while caring for the pet.
- Fed animals twice daily and refilled water dish.
- Cleaned and maintained kennels, holding areas and surgical rooms to promote optimal conditions and health.
- Offered animals exercise opportunities through walks and play activities to maintain animal's health.
- Administered medications to animals.
Server
Daar Tajine
Sunrise, FL
11.2019 - 06.2020
- Stocked service areas with supplies during slow periods to optimize time management during busy hours.
- Explained menu items, describing ingredients and cooking methods upon request to facilitate client's orders.
- Responded efficiently to guest inquiries and complaints in a professional manner to uphold the restaurants reputation.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Education
Associate of Arts - Information Operations/Joint Information Operations
Cochise College
Sierra Vista, AZ05-2024
Associate of Arts - Korean Studies
Defense Language Institute
Monterey, CA05-2023
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL05-2020
Skills
- French, Korean Translation and Transcription
- Fluent in French
- Attention to Detail
- Public Speaking
- Team Collaboration
- Report Writing
- Resource Management
- Effective Multitasking
- Intelligence Support
- Proficient in Microsoft Word, Excel
- Supply Restocking
- Sales Techniques
- Service Prioritization
- Positive and Professional
- Strong Work Ethic
- Customer Service
- Honest and Trustworthy
- Regular Availability
- Adaptability and Dependability
- Valid Driver's License
- Schedule Adherence
- Clean Background Check
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Korean
Full Professional
Top Secret Clearance
- Has been issued a top secret clearance in 2021 through interviews and a thorough background check as a competent human intelligence collector and linguist.
Certification
- Received a certificate of training issued by the 309th Military Intelligence Battalion on the 11th day of AUG 2023 for successfully having completed the basic combative course (40 hours)
Timeline
Linguist
Army Reserve
07.2021 - Current
Human Intelligence Collector
Army Reserve
07.2021 - Current
Pet Sitter
Self-employed
08.2020 - Current
Server
Daar Tajine
11.2019 - 06.2020
Associate of Arts - Information Operations/Joint Information Operations
Cochise College
Associate of Arts - Korean Studies
Defense Language Institute
High School Diploma -
Deerfield Beach High School
- Received a certificate of training issued by the 309th Military Intelligence Battalion on the 11th day of AUG 2023 for successfully having completed the basic combative course (40 hours)
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