Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kiera Christian

Atlanta,GA

Summary

Knowledgeable Store Manager with over 9 years of experience bringing planning and problem-solving abilities to Dollar General as a Store Manager. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

9
9
years of professional experience

Work History

Store Manager

Walgreens
Atlanta, GA
07.2015 - Current
  • Successfully manage all aspects of store operations, including sales performance, inventory management, staff supervision, and customer service
  • Implement effective sales strategies resulting in a 75% increase in revenue within three months
  • Develop and executed promotional campaigns to drive foot traffic and increase sales
  • Conduct regular performance evaluations for staff members, providing constructive feedback and coaching to improve performance
  • Ensure compliance with company policies and procedures, as well as local regulations
  • Maintain optimal inventory levels by monitoring stock levels and placing orders as needed
  • Foster a positive work environment by promoting teamwork, communication, and professional development among staff members
  • Handle customer inquiries, complaints, and escalations in a timely and satisfactory manner.
  • Recruits, trains and supervise new employees.
  • Performs regular price checks to ensure competitive pricing.
  • Create weekly work schedules for store personnel.
  • Monitors employee performance and identify performance gaps for corrective action.
  • Deliver excellent customer service and adher to standard practices to maximize sales and minimize shrinkage.
  • Showcase and build visually appealing displays and signs to encourage customers to buy specific products.

PTC (Internship)

DaVita HealthCare Partners, Inc.
01.2018 - 01.2019
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Answered call lights promptly and responded appropriately to requests from patients, families, and staff members.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Conducted safety rounds regularly to ensure safe environment for patients.

Education

Some College (No Degree) -

Atlanta Technical College
Atlanta , GA

Skills

  • Strong leadership and management abilities
  • Proficiency in retail operations and inventory management
  • Problem-solving and decision-making skills
  • Knowledge of Microsoft Office Suite and POS systems
  • Store Merchandising
  • Customer Service Management
  • Operations Management
  • Risk Management
  • Supply Ordering
  • Team Development

Accomplishments

  • Excelled in Customer Relations and Sales, exceeding Regional Sale Goals.
  • Achieved Highest Sale Recognition for Georgia, developing and implementing new marketing strategies for Urban Clientele.
  • Earned the distinction of "Top Selling Store in the United States," demonstrating exceptional performance in driving sales and customer satisfaction.
  • Received recognition as "Top Selling Store in GA" for consecutive quarters, showcasing outstanding sales achievements within the state.

Timeline

PTC (Internship)

DaVita HealthCare Partners, Inc.
01.2018 - 01.2019

Store Manager

Walgreens
07.2015 - Current

Some College (No Degree) -

Atlanta Technical College

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Kiera Christian