Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Funtown Splashtown Usa
06.2021 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Educated patrons on safety protocols and enforced safety rules.
Scanned main areas to monitor for any safety risks.
Brand Ambassador
American Eagle Outfitters, Inc
08.2021 - 05.2022
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Designed, filled, and arranged eye-catching product floorsets to increase sales.
Greeted customers warmly and pleasantly answered inquiries.
Maintained clean, organized and professional work environment.
Worked with team to achieve sales goals for products.
Hostess/Food Runner
Cowbell Burger & Whiskey Bar
06.2020 - 11.2020
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Monitored seating area and checked restrooms regularly to keep spotless.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Education
Bachelor of Science - Marketing
University of Maine
Orono, ME
05.2026
High School Diploma -
Scarborough High School
Scarborough, ME
06.2022
Skills
CPR/First Aid Training
Leader
Organized
Team Player
Communication
Empathetic
Realible
Accomplishments
Recommend strategic process improvements to improve operations.