Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kiera Eddy

West Olive,MI

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments seeks opportunities to improve processes and workflows for team benefit. Track record of success in field due to attention to detail and proactive mindset. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Conscientious, hardworking and excels at multitasking in fast-paced environments. Extensive experience in leading teams, problem-solving, and implementing continuous improvement initiatives. Proficient in standardized work processes, kaizen activities, and fostering a culture of safety and teamwork.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Responder/Operations Technician

MillerKnoll
10.2019 - Current
  • Facilitated improvement initiatives and provided standardized work documentation
  • Developed a culture of safety awareness and efficient operations by fostering adherence to safety guidelines, while promoting regular maintenance and upkeep of the workspace.
  • Facilitated prompt resolution of problems and conducted thorough quality inspections
  • Contributed to the development and delivery of standardized work training using Job Instruction (JI).
  • Implemented MKPS tools, demonstrated philosophies, implemented Kaizen (PDCA)
  • Successfully fostered productive relationships and efficiently implemented change initiatives
  • Repaired defective parts or assemblies utilizing specialized tools and equipment.
  • Collaborated with engineers to enhance operational efficiency through innovative solutions.
  • Formulated accurate and comprehensive work instructions for operators, adhering to established guidelines.
  • Maintained vigilance over operational performance, pinpointed deficiencies, and applied necessary remedies.
  • Reviewed and recommended improvements to existing processes regularly.
  • Developed plans to propose solutions for efficiency, cost, or profit-related issues.

Bojangles
  • Anticipated future kitchenware and equipment needs and placed orders accordingly
  • Addressed performance issues quickly and respectfully by coaching, counseling and managing conflicts
  • Prepared shift schedules
  • Ensured compliance with safety and cleanliness standards
  • Delivered exceptional and memorable customer experiences

Education

Associates of Science - Accounting

Kellogg Community College
06.2024

High School Diploma -

Forrest Hills High School
06.2016

Skills

  • Team Engagement & Support
  • Problem Solving & Kaizen
  • 5S Housekeeping & Safety
  • Standardized Work & Job Instruction (JI)
  • Effective Communication
  • MKPS Tools & Philosophies
  • Training & Development
  • Servant Leadership
  • Microsoft Office, Teams, Excel
  • Strong communication and interpersonal skills
  • Ability to teach and train
  • Flexibility and adaptability
  • Excellent problem-solving skills

Certification

Intermediate Excel Certification, June 2024

References

References available upon request.

Timeline

Responder/Operations Technician

MillerKnoll
10.2019 - Current

Bojangles

Associates of Science - Accounting

Kellogg Community College

High School Diploma -

Forrest Hills High School

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Kiera Eddy