Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kiera Fox

Buford,GA

Summary

Driven and versatile professional with a strong background in animal care and retail management, notably with Rover. Excelled in enhancing customer satisfaction and animal wellbeing, demonstrating exceptional empathy and attention to detail. Skilled in Microsoft Word & PowerPoint, and adept at fostering team collaboration. Proven track record of dependability and innovative problem-solving.

Overview

7
7
years of professional experience

Work History

Animal Caretaker

Rover
08.2022 - Current
  • Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Key Holder

Hot Topic
07.2021 - 06.2022
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.


Sales Associate

Aerie at American Eagle
03.2021 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Cashier

Publix
06.2020 - 04.2021
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Kennel Technician

Gwinnett Animal Hospital
07.2017 - 08.2019
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.

Store Clerk

Cape Food and Beverage
05.2017 - 07.2017
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.

Education

Master of Science - Clinical Counseling Psychology

Brenau University
Gainesville, GA
2026

Bachelor of Science - Psychology

Kennesaw University
Kennesaw
07.2023

Bachelor of Science - Nursing

Auburn University
Auburn, AL

Skills

  • Animal Care
  • Active Listening
  • Public speaking ability
  • Building rapport
  • Empathy
  • Self-awareness
  • Team Collaboration
  • Creativity and Innovation
  • Attention to Detail
  • Dependable and Responsible
  • Microsoft Word & PowerPoint
  • Google Docs & Slides

Volunteer Experience

Vacation Bible School at Cannon Church 

  • Summer of 2015, 2016, & 2017


Parkwood Farms Therapy Center 

  • 12 / 2018 - 06 / 2019

Timeline

Animal Caretaker

Rover
08.2022 - Current

Key Holder

Hot Topic
07.2021 - 06.2022

Sales Associate

Aerie at American Eagle
03.2021 - 06.2021

Cashier

Publix
06.2020 - 04.2021

Kennel Technician

Gwinnett Animal Hospital
07.2017 - 08.2019

Store Clerk

Cape Food and Beverage
05.2017 - 07.2017

Master of Science - Clinical Counseling Psychology

Brenau University

Bachelor of Science - Psychology

Kennesaw University

Bachelor of Science - Nursing

Auburn University

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Kiera Fox