Kiera Gargiulo

• Prepared and served a variety of coffee beverages to customers.
• Maintained cleanliness and organization of workspace and equipment.
• Assisted customers with menu selections and special requests.
• Operated espresso machines, grinders, and brewing equipment proficiently.
• Handled cash transactions accurately and managed daily sales reports.
• Collaborated with team members to ensure efficient service delivery.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Cleaned counters, machines, utensils, and seating areas daily.

• Conducting scientific research on sea turtle behavior and nesting patterns to increase hatching and emergence

success rates.

• The impact lunar phases, tidal waves, and currents have on nesting patterns, viability, and movement.

• Transcribe interviews.

• Bibliography for ‘The Cooling Solution’ catalog.

Editing and translating texts from Italian to English and vice versa.

• Country profile and publishing personal stories through data from ‘The Cooling Solution’ catalog.

• Press review for the exhibition ‘The Cooling Solution”.

*** ‘The Cooling Solution’ is a scientific project and photogenic exhibition that aims to show how people adapt to

conditions of high temperatures and humidity across geographies, cultures, urbanization and urban spaces, and

socioeconomic conditions through scientific research, visual approaches, and storytelling. Looking a vernacular architecture,

energy poverty, energy spike, thermal comfort, tradition and innovation, and life behaviors.

• Placed in charge of research on the effects of environment issues and historical sites for Marble Hill in Southwest London.

• Researched and developed a report on environmental sustainability for a public information Zoom session in collaboration

with English Heritage, a conservation body for UNESCO, in order to educate the attendees on environmental sustainability.

• Researched an expansive area of environmental topics including: water & waste management, plastic pollution, food waste,

transportation, marine ecology, climate change.

• Developed informative PowerPoint presentations and notes for each topic researched.

• Communicated research findings to full-time staff members and public audiences taking into consideration the audience and

adjusting the presented material as needed.

Properly sourced images and text to safeguard copyright materi

• Coordinated seating arrangements to optimize guest flow and enhance dining experience.
• Trained and mentored junior hostesses on customer service standards and operational procedures.
• Oversaw daily operations of front-of-house team, maintaining high service quality standards.
• Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
• Answered phone calls and provided the necessary information requested.

• In charge of stock and money management.

• Entrusted to open and close the business.

• Answered phone calls, questions, maintained professional appearance of merchandise.