Dedicated and detail-oriented Human Resources (HR) Manager with progressive experience in ensuring regulatory compliance, maintaining employee relations, and developing and enforcing mitigating policies. Proficient in mediating disputes, leading comprehensive workplace investigations, and streamlining complaint resolution processes. Adept at analyzing workforce diversity data, providing staff training & mentorship, and generating insightful compliance reports.
Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research, and time management skills. Solid history of success in fast-paced call centers.
