Kiera Hutcheson
Abilene,TX
Summary
Experienced professional assistant specializing in administrative support and operational efficiency. Proven track record of fostering team collaboration and delivering results. Known for adaptability to changing needs, exceptional communication, organization, and multitasking skills. Recognized for strong problem-solving abilities and proactive task management approach. Pragmatic Assistant fulfills various tasks with enthusiasm. Detailed team player excels in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hendricks Medical Center
Abilene, Tx
05.2025 - Current
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow efficiently.
- Provided patient education on medication and treatment plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Performed routine laboratory tests and processed specimens accurately.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
CT Assistant Radiology
MedStar Shah Medical Group
Waldorf, Maryland
01.2025 - 04.2025
- Collaborated with interdisciplinary healthcare teams to ensure seamless coordination of patient care from arrival to departure.
- Supported the lead technician in the setup of coils, contrast injection devices, and other essential equipment for successful MRI examinations.
- Contributed to high-quality diagnostic images by monitoring patient movement and adjusting the equipment accordingly.
- Assisted in maintaining an efficient workflow by preparing patients for scans and ensuring proper positioning.
- Contributed positively to a collaborative work environment through strong teamwork skills and open communication with colleagues.
- Provided exceptional patient care through empathetic communication, addressing concerns, and promptly resolving any discomfort during procedures.
- Maintained a clean work environment by routinely sanitizing exam rooms and equipment in accordance with established protocols.
- Helped with giving IV's
Medical Receptionist Radiology
MedStar Shah Medical Group
Waldorf, MD
07.2024 - 04.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Supported patient care by scheduling appointments to accommodate urgent health needs.
- Optimized appointment scheduling to maximize doctor availability.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Team Lead
Target
Brandywine, MD
08.2022 - 07.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Barista
Starbucks
Abilene, TX
04.2017 - 10.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned worked areas, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Was a trainer to new team members.
Education
Certificate - Medical Assistant
MedCerts
Livonia, MI12.2024
High School Diploma -
Abilene High School
Abilene, TX05.2017
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Data entry
- Problem-solving
- File and record keeping
- Support services
- Schedule and calendar management
- Administrative duties
Certification
- CMA - Certified Medical Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Hendricks Medical Center
05.2025 - Current
CT Assistant Radiology
MedStar Shah Medical Group
01.2025 - 04.2025
Medical Receptionist Radiology
MedStar Shah Medical Group
07.2024 - 04.2025
Team Lead
Target
08.2022 - 07.2024
Barista
Starbucks
04.2017 - 10.2019
Certificate - Medical Assistant
MedCerts
High School Diploma -
Abilene High School