Kiera Johnson
Columbus,OH
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
4
4
years of professional experience
Work History
Learn to Row Coach
Olentangy Rowing Club
Lewis Center, OH
05.2025 - Current
- Taught groups of 8th–12th grade students the fundamentals of rowing, including technique, teamwork, and water safety
- Supervised students on the water and coordinated practice sessions with experienced varsity rowers
- Helped organize end-of-week races to demonstrate student progress and build confidence
- Developed leadership, communication, and mentoring skills while working with beginner athletes
Brand Ambassador
American Eagle Outfitters
Dublin, OH
11.2024 - Current
- Provided friendly, personalized customer service as a brand ambassador at American Eagle, helping customers feel comfortable and confident while shopping
- Answered questions and assisted customers in locating sizes, styles, and products
- Maintained store organization by folding merchandise and returning items to the sales floor (“go-backs”)
- Operated the cash register and completed transactions accurately
- Contributed to a clean, welcoming store environment and positive customer experience
Powell Pool at the Powell Pool
Columbus Pool Management
Powell, OH
04.2023 - 08.2025
- Checked in pool members and verified entry to ensure a safe and organized environment
- Answered phone calls and responded to questions about pool policies, hours, and activities
- Supervised slide use and directed children to follow safety rules
- Greeted guests on arrival and provided friendly customer service throughout their visit
- Maintained a welcoming atmosphere and ensured guests had a positive experience when leaving
Hostess
Shorty’s Pizza
Powell, OH
01.2023 - 07.2023
- Answered customer phone calls and accurately took food orders
- Delivered food to tables and provided attentive customer service
- Maintained organization and efficiency in a fast-paced restaurant environment
- Trained to independently close the restaurant, including cleaning, restocking, and securing the workspace
Team member
Tropical Smoothie Cafe
Powell, OH
04.2022 - 11.2022
- Provided exceptional customer service to patrons when ordering and delivering food.
- Made smoothies, wraps, sandwiches to order for customers.
Education
Bachelor of Science - Biochemistry
The Ohio State University
Columbus, Ohio, OH05-2029
High School Diploma -
Olentangy Liberty High School
Powell, OH05-2025
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Clear communication
- Leadership qualities
- Teamwork and collaboration
- Problem-solving
Timeline
Learn to Row Coach
Olentangy Rowing Club
05.2025 - Current
Brand Ambassador
American Eagle Outfitters
11.2024 - Current
Powell Pool at the Powell Pool
Columbus Pool Management
04.2023 - 08.2025
Hostess
Shorty’s Pizza
01.2023 - 07.2023
Team member
Tropical Smoothie Cafe
04.2022 - 11.2022
Bachelor of Science - Biochemistry
The Ohio State University
High School Diploma -
Olentangy Liberty High School
HONORS & AWARDS
National Honor Society (Junior and Senior Year), Coaches Award: Award for leadership and positivity (Rowing, Spring of my Junior Year), High School Honors Diploma: High School Honors Diploma in the Spring of 2025.
Community Service
Adopt-a-School Tutor — Fall 2025
- Tutored third-grade students in math through individual instruction and small-group support
- Assisted teachers with classroom preparation and academic activities
- Helped improve student understanding by providing patient, step-by-step guidance
Hospets — 2022–2025
- Prepared and distributed holiday cookies for elderly community members
- Contributed to efforts that supported and connected with seniors during the holiday season
Adopt-a-Family — 2018–2025
- Participated annually in purchasing and organizing holiday gifts for families in need
- Collaborated with others to ensure families received meaningful and essential items
Learn to Row Program — 2023–2024
Olentangy Rowing Club
- Helped teach students ages 12–18 the fundamentals of rowing, teamwork, and water safety
- Assisted with practices and on-water instruction during multi-week summer sessions
Frosh Fest — 2023–2024
- Welcomed incoming high school freshmen and helped lead orientation activities
- Assisted with tours, community-building events, and school spirit activities
Assistant Soccer Coach — 2021–2024
- Assisted in coaching U9–U11 girls’ and boys’ soccer teams during practices and games
- Helped young athletes learn fundamental skills, teamwork, and sportsmanship
- Supported player development through instruction and encouragement
Miracle on William St. — 2021–2022
- Assisted families in selecting holiday gifts during a community toy drive
- Provided childcare support to allow parents to shop and participate in the event
Future Career Goals/Areas of Study
I am attending the Ohio State University as a Biochemistry Major with a Minor in Human Nutrition. After undergraduate school I will attend medical school to get my degree in Medicine. After medical school I intend to pursue a career in Pediatric Oncology or Surgery.