Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiera Philips

Grand Prairie,TX

Summary

Experienced in case management and advocacy, specializing in developing individualized care plans and coordinating client assessments. Proven ability to maintain accurate records and facilitate effective communication among stakeholders. Compassionate advocate skilled in case management, with a focus on organization and communication. Experience in assessing client needs and developing tailored care plans to enhance service delivery and improve outcomes.

Overview

10
10
years of professional experience

Work History

CMSC

Centene Corporation
Dallas, Texas
07.2025 - Current
  • Managed case documentation and maintained accurate records for client interactions.
  • Coordinated client assessments to determine service needs and eligibility.
  • Developed individualized care plans to address clients' specific requirements.

Contract Specialist II

Health and Human Services
Dallas, TX
01.2021 - 07.2025
  • Prepares and maintains contract documents in accordance with policy and procedures daily.
  • 90% of the job includes Initiating, developing, and negotiating processes and managing contracts, renewals and amendments for community care services programs.
  • Provides orientation and technical assistance on program rules and policies to contractors, stakeholders and community.

Community Care Worker II

Health and Human Services
Dallas, TX
01.2019 - 01.2021
  • Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources.
  • Conducts reviews to determine eligibility and functional needs of client.
  • Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX(20) programs.

Mental Health Tech

Millwood Hospital
Arlington, TX
01.2016 - 01.2018
  • Tracked client movement on and off unit by documenting times and destinations.
  • Provided excellent service to patients through personable communication.
  • Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.

Education

Bachelor of Social Work -

The University of Texas At Arlington
Arlington, TX
05-2024

Dallas Area Rape Crisis Center 2023-2024

Internship

Dallas County Probate Court
2025-2026
03-2026

Skills

  • Case Management
  • Advocacy
  • Organization
  • Communication

Timeline

CMSC

Centene Corporation
07.2025 - Current

Contract Specialist II

Health and Human Services
01.2021 - 07.2025

Community Care Worker II

Health and Human Services
01.2019 - 01.2021

Mental Health Tech

Millwood Hospital
01.2016 - 01.2018

Bachelor of Social Work -

The University of Texas At Arlington

Dallas Area Rape Crisis Center 2023-2024

Internship

Dallas County Probate Court
Kiera Philips