Kiera Slocum
Waitress
Lenexa,KS
Summary
Proven track record in enhancing customer satisfaction and repeat business at Aoyama Ramen through exceptional order accuracy and engaging service. Skilled in cleanliness and hygiene, bolstered by a commitment to food safety. Excelled in training roles at Freddy's Frozen Custard & Steakburgers, driving continuous improvement through effective feedback mechanisms.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Wait Staff Member
Aoyama Ramen
Shawnee, Kansas
01.2024 - Current
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
- Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
- Maintained cleanliness in dining area, contributing to pleasant atmosphere for customers.
Trainer
Freddy's Frozen Custard & Steakburgers
Lenexa, Kansas
07.2022 - 01.2024
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Engaged with subject matter experts to ensure training content accuracy and relevance.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
Education
No Degree -
De Soto High School
De Soto, KS 08.2021 - Current
Skills
Order Accuracy
Professional Appearance
Cleanliness and hygiene
Guest Engagement
Food safety understanding
Customer support
Timeline
Wait Staff Member
Aoyama Ramen
01.2024 - Current
Trainer
Freddy's Frozen Custard & Steakburgers
07.2022 - 01.2024
No Degree -
De Soto High School
08.2021 - Current
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